Summary
Overview
Work History
Education
Skills
Affiliations
Language
Married Status
Signature
Timeline
AccountManager

MANOJKUMAR R

Madurai

Summary

With a proven track record at MEDAS SOFTWARE SYSTEM PVT LTD, I excel in IT infrastructure and system security, enhancing operational efficiency by over 80%. Skilled in network monitoring and fostering positive relationships, my expertise and leadership drive technological advancements and solutions.

Overview

13
13
years of professional experience

Work History

IT Administrator & Office Admin

MEDAS SOFTWARE SYSTEM PVT LTD
Madurai
06.2024 - Current
  • Resolved software-related issues by performing troubleshooting steps or escalating them to vendors for resolution.
  • Analyzed system logs to identify potential problems or suspicious activity.
  • Ensured compliance with industry regulations and standards.
  • Coordinated with department heads to understand IT needs and provide appropriate solutions.
  • Diagnosed, troubleshot and resolved hardware and system problems.
  • Coordinated the installation and configuration of hardware and software, enhancing system performance.
  • Provided technical support for users with complex IT issues.
  • Assisted in budget planning for IT expenditures, optimizing resource allocation.
  • Managed IT asset inventory, ensuring accurate tracking and compliance.
  • Tracked project performance data to generate reports and keep management informed of important trends.
  • Managed employee records including payroll information, attendance tracking, vacation time requests.
  • Maintained inventory of office supplies and placed orders when necessary.

IT Administrator

SCSM PVT LTD
Tirupur
03.2022 - 06.2024
  • Conferred with network users about solutions to existing system problems.
  • Managed IT asset inventory, ensuring accurate tracking and compliance.
  • Conducted periodic audits of IT systems to ensure compliance with regulatory requirements.
  • Provided technical support and guidance to users, resolving tickets monthly.
  • Assisted with the installation of new applications on workstations and servers.
  • Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.

Desktop Admin

Meena gems & jewels
Kuala Lumpur
01.2020 - 01.2022
  • Resolved incidents related to hardware malfunctions or software incompatibilities.
  • Organized physical wiring layout for server racks or other networking components.
  • Established procedures for handling sensitive data according to security protocols.
  • Identified system data, hardware or software components to meet user needs.
  • Managed remote backup and restoration services for new and replacement systems, maintaining consistent data integrity and transmission compliance with policies.
  • Evaluated existing systems and identified solutions to improve efficiency and reliability.
  • Conferred with network users about solutions to existing system problems.
  • Provided appropriate permissions to users for accessing files and databases.
  • Installed firewalls and antivirus software to improve cybersecurity.
  • Configured Group Policy Objects to enforce organizational policies in the domain environment.

IT Executive Officer

POPPYS Group of HOTELS AND RESORTS
Madurai
01.2019 - 01.2020
  • Developed and implemented IT strategies, policies, and procedures to ensure compliance with organizational standards.
  • Managed the installation of hardware and software systems related to information technology infrastructure.
  • Managed backup, user account and helpdesk systems.
  • Provided company users with tech support for IT problems and account maintenance.
  • Ensure Internet connectivity anytime for guests on all floors and in the ballroom.
  • Ensure Telephone connectivity anytime for Clients for all floors and in the ballroom.

Senior Service Engineer

RMK INFOSYSTEM
Madurai
01.2015 - 12.2019
  • Maintained positive working relationship with fellow staff and management.
  • Assisted in planning and implementation of upgrade projects for desktops and laptops.
  • Coordinated with vendors for warranty and non-warranty hardware repairs and replacements.
  • Provided training to end users on usage of different applications installed on their computers.
  • Installed, configured, and maintained desktop operating systems, applications, and hardware for users.
  • Performed hardware upgrades, including RAM, SSDs, and graphics cards, to improve system performance.
  • Conducted regular maintenance activities like disk cleanups, defragmentation, on desktops and laptops.
  • Installed power supplies, network cables and other related components.
  • Input information from customer calls and onsite service visits into company's system.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.

Government Apprentice

AVALON TECHNOLOGIES. PVT.LTD
Chennai
01.2014 - 01.2015
  • Done 1 year government apprentice in SMT operation
  • Compiled and maintained records documenting engineering schematics and installed equipment.
  • Troubleshot issues with defective printed circuit boards.
  • Followed safety protocols while working with hazardous chemicals such as fluxes, adhesives, solvents.
  • Tagged components and tracked usage to maintain accurate inventory records.
  • Operated SMT machines to assemble components on printed circuit boards according to specifications.
  • Assisted new employees with assembly tasks to maintain production levels.
  • Worked closely with supervisors and designers to understand and meet production specifications.
  • Loaded materials into the feeders for automatic placement onto printed circuit boards.
  • Calibrated SMT machines in order to ensure accuracy of component placement.
  • Utilized hand tools such as wire cutters, pliers, crimpers, screwdrivers, and soldering irons for rework operations.
  • Read blueprints and manuals to determine test procedures or adjustment methods.

Desktop & Mobile Troubleshooting Engineer

NICE COMPUTERS
01.2012 - 01.2014
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Greeted customers with a friendly attitude upon entering the store
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Facilitated communication between customers and staff members through email, telephone calls or face-to-face meetings.

Education

Diploma - Electronics And Communications Engineering

KLN Memorial Polytechnic College
Madurai
04-2013

SSLC - General Studies

St. Mary’s Higher Secondary School
Madurai
03.2009

Skills

  • Network monitoring
  • IT infrastructure
  • System security
  • Data management
  • Network administration
  • Remote support
  • Operating systems
  • Help desk management
  • Software installation
  • IT asset management
  • Server management
  • Hardware troubleshooting
  • Active directory
  • Information security
  • Database administration
  • Performance tuning
  • Capacity planning
  • Mobile device management
  • Configuration management
  • Incident management
  • Backup solutions
  • Virtualization technologies

Affiliations

  • Vehicle load theft system using GSM modem Project in Diploma

Language

Tamil
First Language
English
Upper Intermediate (B2)
B2

Married Status

  • Maried

Signature

                                                                                                                                                                                                               Manojkumar R

Timeline

IT Administrator & Office Admin

MEDAS SOFTWARE SYSTEM PVT LTD
06.2024 - Current

IT Administrator

SCSM PVT LTD
03.2022 - 06.2024

Desktop Admin

Meena gems & jewels
01.2020 - 01.2022

IT Executive Officer

POPPYS Group of HOTELS AND RESORTS
01.2019 - 01.2020

Senior Service Engineer

RMK INFOSYSTEM
01.2015 - 12.2019

Government Apprentice

AVALON TECHNOLOGIES. PVT.LTD
01.2014 - 01.2015

Desktop & Mobile Troubleshooting Engineer

NICE COMPUTERS
01.2012 - 01.2014

Diploma - Electronics And Communications Engineering

KLN Memorial Polytechnic College

SSLC - General Studies

St. Mary’s Higher Secondary School

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