Summary
Overview
Work History
Education
Skills
Languages
Achievement
Certifications course
Timeline
Generic

Manoj Kumar J

Vellore

Summary

Results-driven professional with diverse experience in backend support, logistics, airlines operations, cargo operations, and real estate. Proven ability to work in fast-paced environments and provide excellent customer service. Skilled in AutoCAD design, logistics software, and team management.

Overview

13
13
years of professional experience

Work History

Cargo Assistant

Omega enterprises
Chennai
06.2019 - Current
  • Cargo assistant, Chennai Airport Cargo (2019-Present)
  • Manage export and import billing operations
  • Coordinate with courier and domestic and international operations teams
  • Cargo acceptance based on airlines requirements- General Cargo and special Cargo.
  • Export & Import flight handling
  • Responsible to supervise Export Cargo build-up as per flight check list.
  • Handling Export & Import documentation.
  • Responsible to supervise Import Cargo segregation as per arrival Manifest and EDI.
  • Responsible to update import flight segregation report based on flight completion- Excess Land / Short Land / Damage shipments.
  • Warehouse Handling - Responsible to allocate manpower for export shipment scanning and loading.
  • Responsible to monitor export ULD release to the aircraft to meet flight OTP.
  • Responsible to maintain ULD in yard and provide ULD count to airline to maintain ULD stack in station.
  • CTO System Function
  • Responsible to update Export Cargo Load Sheet in system.
  • Responsible to issue Cargo Release permit to airline based on Customs approval.
  • Responsible to offload units in system based on offload letter approved by customs ( Offload due to payload / Damage / Allocation)
  • Responsible to collect and file EGM copies (Export General Manifest- Numbers)
  • CTO bill generation to airlines wise -Export Billing.
  • CTO Admin function.
  • Work under contract with Airport Authority of India
  • Identified and reported Customs Signature forgery by CHA, receiving appreciation from management

DEWORM3 Study Project

CMC hospital
Vellore
09.2018 - 06.2019
  • Contributed to data collection for the project
  • - Conducted data analysis to support research objectives*
  • - Gained experience in healthcare research and data management

Customer Success Associate

Ur doorstep.com
Bangalore
11.2017 - 06.2018
  • Utilized problem solving skills to address customer issues quickly and efficiently.
  • Developed strong relationships with customers to ensure satisfaction and loyalty.
  • Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
  • Updated system with order specifics and customer details, preferences, and billing information.

Hub Manager

Moonshoot internet pvt Ltd
Bangalore
08.2016 - 11.2017
  • Managed daily operations and ensured smooth functioning of the hub
  • Coordinated with teams to achieve business objectives
  • Implemented processes to improve efficiency and productivity

Data Uploader

Coomfloor.com
Bangalore
06.2015 - 07.2016
  • Uploaded and managed property listings and data on the platform
  • Ensured data accuracy and consistency

Backend Data Uploader

Airtel & reliance zonal office
Vellore & Pondicherry
05.2012 - 06.2015
  • Provided technical support to customers and resolved issues
  • Collaborated with teams to ensure seamless service delivery

Education

Diploma in Mechanical Engineering

Priyadarshini Polytechnic College
Vaniyambadi
10-2021

Skills

  • Technical Skills
  • AutoCAD design
  • Export documentation
  • Customs compliance
  • Proficiency in MS Office
  • Data management and uploading
  • Knowledge of export and import regulations
  • Soft Skills:-
  • Excellent communication and teamwork skills
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong attention to detail and organizational skills

Languages

Tamil
First Language
English
Proficient (C2)
C2

Achievement

  • Received appreciation letter for detecting Customs Signature forgery by CHA and demonstrating outstanding work
  • Successfully implemented process improvements, resulting in increased efficiency and productivity

Certifications course

  • AutoCAD design certification

Timeline

Cargo Assistant

Omega enterprises
06.2019 - Current

DEWORM3 Study Project

CMC hospital
09.2018 - 06.2019

Customer Success Associate

Ur doorstep.com
11.2017 - 06.2018

Hub Manager

Moonshoot internet pvt Ltd
08.2016 - 11.2017

Data Uploader

Coomfloor.com
06.2015 - 07.2016

Backend Data Uploader

Airtel & reliance zonal office
05.2012 - 06.2015

Diploma in Mechanical Engineering

Priyadarshini Polytechnic College

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Manoj Kumar J