Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MANOJ KUMAR KANDRA

Hounslow

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Personable Housing Officer committed to maintaining positive communications and relationships with clients, property managers, landlords and housing agencies. Expertise in providing housing coordination services, supporting clients in maintaining independent housing goals and performing thorough housing inspections. Excellent management and problem-solving capabilities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Housing Officer

Sandra Davidson Commercial
10.2023 - Current
  • To excel in ensuring positive guest experience, particularly during their arrival.
  • To make sure to assist service users in registering with local services like GPs and schools, addressing their immediate needs.
  • Made Clear communication and friendly approach with guests which were key elements in establishing positive initial connection.
  • Addressed and resolved maintenance concerns, ensuring living spaces were comfortable and functional.
  • Booked transportation for service users for medical appointments.
  • Raised incident report and updated in incident log.
  • Provided assistance to Service users in registering with English classes, if necessary,

Housing Officer

Market Place Direct(SBHL)
02.2021 - 10.2023
  • Reference HR (Sonia Bhagat) (Sonia@mpr.work)
  • Reference Manager (Joseph Alleluia Diniz) (jdiniz@sbhl.uk)
  • Gained valuable experience as housing officer, focusing on ensuring positive guest experience upon their arrival.
  • Assisted service users in registering with local services like GPs and schools, help with GP appointments if necessary, and address maintenance issues.
  • Also conducted thorough weekly guest welfare checks.
  • On their arrival provided detailed inductions covering local information, GPs, and available charities for essential.
  • Learning from superiors, team leader, and manager, continuously improve and implement new strategies in work.
  • Booked transportation for service users for medical appointments.
  • Regular team meetings and clear communication channels contributed to collective success in providing quality service to service users.
  • As housing officer, faced challenges Occasionally with unexpected issues, like urgent maintenance tasks, made it tough to perform at best. Despite these challenges, determined to learn from these experiences and continuously improve skills in managing all aspects.

Education

Bachelor of Science - Civil Engineering

NRI Institute Of Technology

Master of Science - Construction Management

Kingston University

Skills

  • Customer relations expertise
  • Employee development
  • Strong leadership and team working skills with excellent communication skills
  • Time management
  • Conflict and crisis management skills
  • Multiple languages understanding (Regular Communication Level)
  • Collaboration talent
  • Problem-solving abilities
  • Computer Skills
  • Active Listening
  • Quality improvement strategies
  • Product strategies
  • Site surveying
  • Civil engineering

Certification

  • Emergency First Aid at Work level 3 with AED.
  • CSCS CARD

Timeline

Housing Officer

Sandra Davidson Commercial
10.2023 - Current

Housing Officer

Market Place Direct(SBHL)
02.2021 - 10.2023

Bachelor of Science - Civil Engineering

NRI Institute Of Technology

Master of Science - Construction Management

Kingston University

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MANOJ KUMAR KANDRA