Analytical Product Analyst /product owner conducting market research to create product initiatives positively impacting financial growth. Skilled in customer polling and surveys to meet market demands. Comfortable working with distributing teams balancing lean product practices with fixed timelines.
Overview
6
6
years of professional experience
Work History
Product Analyst
SBM Digital Chennai Pvt ltd
02.2023 - Current
Product – 10wC Tracker (mobile App)
PSC (web application)
Responsibilities:
Analyzed the legacy system and worked on understanding all the existing features to create parity
solutions along with enhanced process flows and documentation
Gathering all the functional and technical requirements from the business stakeholders and
architects to work on creating high level feature documentation and business process flows
Interact closely with the FedEx team members/agents and users to analyze their needs and come
up with improved solutions/ideas
Work collaboratively with the UX lead and UI/UX designers to improve the overall design of the
new application
Working with Business owners, Product owners and Scrum masters and development team to
plan for the upcoming PIs
Created and presented PI plans for the team with all PI objectives, dependencies, team’s
capacity, and load details in the PI planning meetings
Conducted the various Agile ceremonies including daily stand ups and story grooming sessions
for the onsite and offshore development teams
Assisting the lead Product Owner in backlog story grooming, planning the sprints by creating user
stories and acceptance criteria in Version One, refining and prioritizing them according to the
business objectives
Working closely with the development team and product leads throughout the project and clearly
communicating with the Stakeholders on the management and progress of the project
Providing clarifications/direction to the offshore development teams regarding the user stories and
functionality of the to be developed application
Collaborating and providing business analysis support to the lead product owner, business
managers, SMEs and testers during the development
A/B Testing
Environment: Agile-SCRUM, MS Office Suite, Azure Cloud, Postman,Figma,Trello,Miro,Microsoft
clarity
Associate Product Manager
Sprouts Technolgy Solutions
01.2021 - 01.2023
The project was based on implementing a customizable Application Tracking System (ATS) for Truck
Drivers and enhancing the ATS software solution according to the specific ATS system requirements
by streamlining the ATS processes, integrating with background check, employee retention,
compliance and safety requirements
The major focus was on enhancing the candidate’s experience
as well as letting the employers keep track of the candidate’s status throughout the hiring process
Responsibilities:
Analyzed the high-level Business Requirements Document (BRD) and documented the Functional
Requirements Document (FRD) with the help of the development team to enhance the legacy
system
Gathering functional and technical requirements, creating high level business documents and
assisting in facilitating mapping of “to-be” processes
Work with the team on Agile/Scrum Framework, deploying scrum practices, conducting scrum
ceremonies including the Daily Scrum Call and Sprint Retrospective with on-site and offshore
teams
Facilitating the Sprint Planning session, refining the user stories and their acceptance criteria,
prioritizing the backlog and facilitating the Sprint demos after every Sprint
Tracking the team’s progress through Jira, ensuring all the dependencies/issues are resolved and
presenting detailed reports on regular basis to the management team based on the project and
team’s overall progress
Weekly meetings with the business stakeholders to capture and validate the business
requirements, creating process flow diagrams for all the integrations involved and working on the
gaps of “as-is” to “to-be” processes
Creating and validating test case scenarios for all the integrations, testing the API calls using
Postman and ensuring all bugs raised by the QA are resolved
Conducting JAD sessions to develop architectural solutions to ensure application meets the
business requirements, resolve the open issues and change requests
Developing detailed and summary reports including line and pie charts, trend analysis reports and
sub reports according to the business requirements
Working with the Quality Management team to ensure the requirements documentation can be
easily translated to test plans and ensuring end-to-end test coverage is maintained
Conducted User Acceptance Testing (UAT) sessions and trained users on the product
Environment: Agile-SCRUM, MS Office Suite, MS Visio, MS SQL Server, Azure Cloud, JIRA
Confluence, Postman, Figma,Miro,Hotjar
Business Analyst/Senior business analyst
01.2018 - 11.2021
The Web Development Project is majorly focused on improving the Customer Experience and making
sure that all the features provided in the new website match the older version, and new features are
added to make the website portal more dynamic for Cross Platform functioning
Responsibilities:
Facilitated requirements gathering sessions with the business group for gathering, analyzing and
documenting the requirements and business rules
Created the Business Requirement Document
(BRD) with user stories, UML diagrams, prototypes and Requirement Traceability Matrix (RTM)
Interacting with clients and stakeholders to create business case, process workflow using Visio,
creating wireframes and mock-up UI along with the architect to communicate visual data flow to
end users
Assisted in writing the user stories in Jira, estimating the story points using estimation techniques
like Planning Poker, prioritizing the product backlog and facilitating various SCRUM ceremonies
including Sprint Planning, Sprint Review, Sprint Retrospective, etc
Along with the Product Owner
Facilitating the Daily Scrum Call (stand-up meetings), planning future sprints and ensuring the
team’s planned velocity and current velocity are in close proximity at all times
Managing defects
and monitoring the team performance using the Burndown Chart in Jira
Created dashboards and reports in MS Power BI to track the trends and provide meaningful
insights throughout the lifecycle of the project, educating the clients and stakeholders on the
benefits and risks associated with the project
Assisting in creation of test plans, test cases and test scripts for Unit, System, Regression and
Load testing by creating Feature Files and conducted User Acceptance Testing to check if all the
requirements are met
Environment: Agile-SCRUM, MS Office Suite, MS Visio, MS SQL Server, Balsamiq, JIRA
Confluence, Cucumber, Android Studio, iOS XCode, MS PowerBI
Education
M.B.A - Technolgy Management
Anna University
Product Management certification (Duke cooperate education in collaboration with upgrad)
Certificate scrum product owner (CSPO)
Google Analytics for beginner.
Certification in research and market methodology - undefined
Skills
Digital Marketing
Customer Experience
Agile Methodologies
Stakeholder Management
Sprints
Presentation Skills
Jira
GitHub
Project Planning
Scrum
Client Rapport
Agile Project Management
Software Project Management
Product Development
Business Analytics
Agile & Waterfall Methodologies
Key Performance Indicators
Product Vision
Communication
Written Communication
Software
Requirements
User Experience (UX)
User Stories
Sprint Planning
Retrospectives
Product Road
Mapping
Product Planning
Product Management
Analytical Skills - Figma
Timeline
Product Analyst
SBM Digital Chennai Pvt ltd
02.2023 - Current
Associate Product Manager
Sprouts Technolgy Solutions
01.2021 - 01.2023
Business Analyst/Senior business analyst
01.2018 - 11.2021
M.B.A - Technolgy Management
Anna University
Product Management certification (Duke cooperate education in collaboration with upgrad)
Certificate scrum product owner (CSPO)
Google Analytics for beginner.
Certification in research and market methodology - undefined
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