MANOJ KUMAR M
Bhima Jewellers
Trivandrum,KL
1
Certification
13
years of professional experience
Experienced jewelry associate with over 14 years of expertise in luxury goods and retail management. Proven track record in boosting sales, managing high-value inventory, and delivering exceptional customer service. Skilled in client relations, sales strategy, and inventory management, with certifications in retail jewelry and luxury goods sales. Fluent in Spanish, with intermediate proficiency in French and conversational in Italian.
Work History
Sales Executive
5 YearsSales Executive
2 Years 7 Months- Increased monthly sales targets by 12%
- Managed inventory worth $300,000
- Awarded 'Employee of the Month' four times
Sales Executive
1 Year 9 Months- Boosted sales revenue by 15% annually
- Trained 5 new hires in excellent customer service
- Maintained a 96% customer retention rate
Sales Executive
4 Years 7 Months- Enhanced sales by 20% through client relationships
- Managed inventory worth $500,000 with accuracy
- Improved customer satisfaction by 10% via attentive service
Education
Bachelor's Degree - Marketing
Master's Degree - Business Administration
Skills
Jewelry Sales
Luxury Goods Management
Customer Service
Inventory Management
Sales Strategy
Client Relations
Retail Marketing
Product Knowledge
Accomplishments
- Implemented a new CRM system, increasing customer follow-ups by 30%
- Developed an employee training program, reducing onboarding time by 20%
Certification
- Certified Retail Jeweler - Jewelry Complete Institute
- Luxury Goods Sales Training - Luxury Institute
Timeline
Sales Executive
Bhima Jewellers
06.2021 - CurrentRead More
Sales Executive
THEERTHAM JEWELLERS
07.2018 - 02.2021Read More
Sales Executive
Prince Jewellers
03.2017 - 12.2018Read More
Sales Executive
Bhima Jewellers
01.2013 - 08.2017Read More
University of Michigan
Bachelor's Degree from Marketing
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University of California, Berkeley
Master's Degree from Business Administration
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