MANOJ KUMAR NAYAK
Summary
Dynamic Relationship Manager with a proven track record at Maruti Suzuki Arena Sky Auto Mobiles, excelling in client loyalty and sales growth. Expert in effective customer communication and relationship management, I consistently resolve complaints and enhance service experiences, driving satisfaction and retention. Skilled in sales reporting and solution management, I thrive in fast-paced environments.
Hardworking relationship manager proficient at devising personalized solutions to meet all types of customer demands. Positive and upbeat team player and clear communicator with demonstrated success several years of experience.
Skilled professional inspired and motivated to help customers build financial independence.
Driven sales executive with several years of experience and a goal-oriented mindset. Successful in cold calling, researching new markets, and building strong client relationships. Eager to apply novel approaches to new business generation and customer retention.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2027
2027
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Relationship Manager
Maruti Suzuki Arena ,Sky Automobile
BERHAMPUR
02.2020 - Current
- Conducted market research, identified potential customers and developed relationships with them.
- Created monthly reports detailing sales performance against goals, objectives and targets set by management.
- Negotiated pricing and terms of sale with customers.
- Followed up regularly with dealers via phone calls or emails to ensure high levels of customer satisfaction.
- Handled customer complaints professionally and efficiently.
- Sourced new sales opportunities through inbound lead follow-up.
Sales Executive
HDFC INSURANCE SALE, DESTIMONEY
Berhampur
- Developed strong client relationships through regular follow-ups and personalized communication.
- Conducted product presentations and demonstrations to showcase insurance offerings effectively.
- Assisted clients in understanding policy details and selecting suitable insurance plans.
Education
MBA - Marketing Management
SMIT COLLEGE
Ankushpur, India 07.2023 - 06.2025
BBA - Marketing Management
Khalikote University
Berhampur 02.2015 - 07.2018
Skills
- Product Recommendations
- Relationship building and management
- Solution management
- Service assistance
- Relationship Management
- Effective customer communication
- Sales Reporting
- Customer Service
- Customer Relationships
- Reporting analysis
- Complaint resolution
- Team leadership
Languages
English
Beginner
A1
Hindi
Beginner
A1
Odia
Beginner
A1
Certification
Sales Export
Ace Club
Sale Performance
Timeline
MBA - Marketing Management
SMIT COLLEGE
07.2023 - 06.2025
Relationship Manager
Maruti Suzuki Arena ,Sky Automobile
02.2020 - Current
BBA - Marketing Management
Khalikote University
02.2015 - 07.2018
Sales Executive
HDFC INSURANCE SALE, DESTIMONEY