Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Manoj Kumar Ramchandra

Manoj Kumar Ramchandra

Information Technologies
Bangalore

Summary

Business and Technology Leader with over TWO decades of global experience in delivery management leading core Digital Transformation initiatives- Cloud Migration and Modernization (Azure), SAP DevSecOps

Data Engineering, Account Manager (Denver USA), Managed services -Cloud, SAP Infra ops with a proven track record of fostering innovation bringing value to customers in operational efficiencies and commercials.

Overview

23
23
years of professional experience
3
3
Certifications

Work History

Senior VP/Bangalore COE Hub Lead - Digital

Swiss Re
bangalore
11.2020 - Current
  • Agile project Management- Run cross BU Group underwriting suite of Applications to address fragmented ownership, cost optimization, Architect challenges, governance and plan/track the commercials, CXO Cadence meetings.
  • Data and Analytics product lead - Define Future RDS Plus platform (MDM) - Build a Data Hosting platform - Potential saving one Million CHF.
  • RFP, Make/Buy Analysis, Define and drive product roadmap, Scrum ceremonies, Retro, Agile metrics, Functional & NFR requirements, Architect design and solution, Target operating model in Cloud native technologies.
  • Product owner Devops Squad - SAP Migration to S/4 HANA 2020, CHaRM support, Test Automation (TOSCA) and SAP
  • SAP Landscape Ownership,Service Delivery (SLA,NPS,Onboarding)
  • Participate in QBR/ABR discussions, Backlog prioritization, stakeholder Management - Chapter leads,
  • Product owners and Scrum masters, Retro calls, Scrum ceremonies Incremental demos to clients
  • Leadership Topics /People management
  • Group Functions IT Bangalore leadership topic - Accountable for Co-leading 80+ internals in Agile setup- cross functional-Servant leadership responsibilities and competence in setting up GCC -Global capability Centre
  • Bangalore leadership Initiatives - Shape Data and Tech communities council ,collaboration space for Innovation, Future tech readiness, people & Operational excellence initiatives.

Senior Manager

Lumen Technologies India Private limited ( Centurylink)
bangalore
12.2006 - 11.2020
  • Managed IT services and Operations - SAP HANA Enterprise cloud Bank of America ,CAM product and Change and Release Management.
  • Managing a large Build and Run (Operations) teams of the HEC and Managed SAP Customers for the SAP Basis & AMS support with revenue close to 12million USD across 22 customers through global delivery model.
  • ITOPS - Infra and platform support with 16*7 ,SLA ,CSI, Compliance to ISO27001,NPS.
  • BSS/OSS -Account Manager - Denver USA (2014-2016) - Worked closely with C-Class business executives for Account Mining, execution of cost efficiency plans for BSS and Testing organization to meet senior leadership financial targets.

Delivery Manager -( Business support systems -BSS/OSS, Dec 2006 to Apr 2014).

  • Accountable for delivery commitments of 100+ engineers working across different technology streams Mainframe Automation, C++, Java,SAP, SOA, Ensemble Telecom billing following Agile (Scrum) following CMMI framework.
  • Managed BSS/OSS space comprising different billing systems – LATIS, CRIS and IABS suite for legacy CenturyLink customers in consumer space and proposed single tenant billing system.
  • Setting up Noida mainframe practice & driving optimization initiatives in mainframe space with massive $ savings - 7,30,000 $ per year. This resulted reduction time for batch jobs by 20%.

Digital Technology leader

Lumen Technologies India Private limited, Manoj Ramchandra
12.2006 - 10.2020
  • Analytics ,Cloud ,SAP and Ops
  • Accountable to setup Swiss Re infotech shop to drive core Initiatives/Themes/Epics globally- Digital footprint -Data,
  • Cloud Application Engineering product Areas in Agile Ways of working
  • Oversee the planning, execution, commercials and delivery of digital projects comprising below scope
  • Build and Migrate Apps to Azure Cloud (Adaption),Cost optimizations initiatives through Cloud COE
  • Build & Scale the data pipelines, Analytics Data models -in Palantir platform (ETL)
  • Azure Data lakes, Azure WAF, Palantir foundry, SQL/NoSQL,ReactJs ,JIRA and SNOW
  • In addition to scope ensure features are delivered with in budgets ,compliance ,risk controls and high NPS.

BSS/OSS -Account Manager

Denver
01.2014 - 01.2016
  • Worked closely with C-Class business executives for Account Mining, execution of cost efficiency plans for BSS and
  • Testing organization to meet senior leadership financial targets.

BSS/OSS -Program Delivery Manager

01.2006 - 01.2014
  • Accountable for delivery commitments of 100+ engineers working
  • Manoj Ramchandra 1

Project Manager

IBM
03.2000 - 11.2006
  • Master of computer Applications across different technology streams Mainframe Automation, C++, Java, SOA, Ensemble Telecom billing following Agile (Scrum) following CMMI framework and ITOPS -SLA, NPS, Availability, CMDB
  • Vendor, people and process Management(CMMI,SAFE)
  • Project planning, tracking and delivery execution for fortune clients - Newyork Life insurance, Prudential, Blue cross blue shield accounts (Regence)
  • Transition Manager for Healthcare and Banking clients
  • Onboarding new clients and client partnership roles
  • ITOPS for Tech Landscape
  • People Manager for 20+ Internals
  • Qualifications
  • MCA - Master of Computer Applications
  • Certifications
  • Azure-900 (Azure Design ,Migration)
  • Google cloud platform(GCP)
  • ITIL3.0

Education

Acharya Nagarjuna University
Andhra Loyola College
04.2001 -

Skills

Azure Devops,Azure Migration,pyspark,Palantir Foundry,Scrum,product management

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Accomplishments

  • First patent from USPTO https://portal.unifiedpatents.com/patents/patent/US-20140310564-A1.
  • Outstanding team award for driving Innovation & Optimization in CASS (CenturyLink).
  • Innovation champion award.
  • Bravo Award for the implementation Rational portfolio suite in IBM.
  • Customer Dedication award – Regence BCBS.
  • Best people manager 2019 (Waggle – Employee Engagement index).

Certification

AZ-900

Timeline

AZ-900

03-2023

Senior VP/Bangalore COE Hub Lead - Digital

Swiss Re
11.2020 - Current

Google Cloud platform

07-2019

ITIL

07-2014

BSS/OSS -Account Manager

Denver
01.2014 - 01.2016

Senior Manager

Lumen Technologies India Private limited ( Centurylink)
12.2006 - 11.2020

Digital Technology leader

Lumen Technologies India Private limited, Manoj Ramchandra
12.2006 - 10.2020

BSS/OSS -Program Delivery Manager

01.2006 - 01.2014

Acharya Nagarjuna University
04.2001 -

Project Manager

IBM
03.2000 - 11.2006
Manoj Kumar RamchandraInformation Technologies