Extensive experience in Duck Creek platform testing. Good exposure in managing team. Played versatile roles throughout carrier such as Test Lead, Project Lead, Quality Analyst. Specialised domain experience in Property and Casualty insurance. Good knowledge of Agent, Underwriting & downstream system
Overview
16
16
years of professional experience
Work History
QA Lead (Test Manager)
Chubb Business Services India Pvt Ltd
07.2023 - Current
Company Overview: Duck Creek, Chubb Insurance is an insurance application, which caters to all the requirements of Operating Offices for companies doing General Insurance Business. The Modules incorporated in the system addresses Accounting, Forms, Pages, Author, Express, Underwriting and Consolidation aspects of the Operating Offices. It also provides facility of porting data from different Systems into it. This system caters to all phases of Proposal processing starting with Underwriting, Endorsements, Renewals of Multitude Policies (viz. A&H, SME, IPPT).
Managing Testing Team, overseeing the entire testing process
Analysing test reports like DSR, Sprint Closure Report, Release report etc.
Participate in interviewing, hiring and onboarding QA team members
Managing & approving leaves of resources keeping backup plan to avoid impact on delivery
Mentoring team members to understand duck creek application & workflow
Evaluation of Performance of team while appraisal at the year end
Leading Quality Certification team for a project ensuring quality delivery to client.
Interaction with business User and development team
Understanding of Business and functionality requirements.
Bug reporting and tracking Using AZURE, TFS, Bugzilla and JIRA.
Tracking the Resolution of defects.
Performing Testing in SIT & Pre prod Environment
Assisting Support Team for Resolution of Live Issues
Resource management of testing team, Daily task allocation, follow up of assigned work, Status sheet preparation.
Worked with client to gather Change in Requirements
Developed user stories to enable better understanding of requirements.
Actively involved in PAS Billing Integration activities
Duck Creek, Chubb Insurance is an insurance application, which caters to all the requirements of Operating Offices for companies doing General Insurance Business. The Modules incorporated in the system addresses Accounting, Forms, Pages, Author, Express, Underwriting and Consolidation aspects of the Operating Offices. It also provides facility of porting data from different Systems into it. This system caters to all phases of Proposal processing starting with Underwriting, Endorsements, Renewals of Multitude Policies (viz. A&H, SME, IPPT).
Project Lead
Tetra soft India Pvt Ltd
02.2021 - Current
Company Overview: Duck Creek, Chubb Insurance is an insurance application, which caters to all the requirements of Operating Offices for companies doing General Insurance Business. The Modules incorporated in the system addresses Accounting, Forms, Pages, Author, Express, Underwriting and Consolidation aspects of the Operating Offices. It also provides facility of porting data from different Systems into it. This system caters to all phases of Proposal processing starting with Underwriting, Endorsements, Renewals of Multitude Policies (viz. BOP, Auto, Cyber, Umbrella, BMQ, APAC, etc.).
Working as a QA lead i.e. assignment of the work within a team, preparing and sending status report to onshore manager and discussion of issues on daily Scrum call, Team monitoring, Timesheet review, leave approvals of test team members comes under mine responsibilities.
Additionally, as an individual contributor doing testing of product like Integrations, Ratings, Forms, UI, Transactions creating policies in SIT and upgrade environment.
Duck Creek, Chubb Insurance is an insurance application, which caters to all the requirements of Operating Offices for companies doing General Insurance Business. The Modules incorporated in the system addresses Accounting, Forms, Pages, Author, Express, Underwriting and Consolidation aspects of the Operating Offices. It also provides facility of porting data from different Systems into it. This system caters to all phases of Proposal processing starting with Underwriting, Endorsements, Renewals of Multitude Policies (viz. BOP, Auto, Cyber, Umbrella, BMQ, APAC, etc.).
Application Development Team Lead
Accenture Solution Pvt Ltd
05.2018 - 12.2020
Company Overview: Duck Creek, Axis Capital is an insurance application, which caters to all the requirements of Operating Offices for companies doing General Insurance Business. The Modules incorporated in the system addresses Accounting, Forms, Pages, Author, Express, Underwriting and Consolidation aspects of the Operating Offices. It also provides facility of porting data from different Systems into it. This system caters to all phases of Proposal processing starting with Underwriting, Endorsements, Renewals of Multitude Policies (viz. GL, Property, Package etc.).
Working as a Test lead i.e. assignment of the work within a team, preparing and sending status report to onshore manager and discussion of issues on daily call, Team monitoring, Timesheet review, leave approvals of test team members comes under mine responsibilities.
Additionally, if required I test the Product GL, Property, Package on QA environment. In which I test product by making Quote, policy, Forms, Rating Worksheet, Quote Proposal. On that policy we do the transactions like endorsement, cancellation, renewal etc.
Along with QA work I additionally perform the BA role for my current project in following terms
Worked with Onsite team to support requirement gathering process and interacted with client to explain system functionalities
Worked with client to gather Change in Requirements
Documented SRD’s to be shared with client
Developed user stories to enable better understanding of requirements
Actively involved in PAS Billing Integration activities
Worked with Interface team and RDB team to deliver end to end solution
Worked with Outputs team, preparing specifications and getting outputs delivered as required
Involved in planning activities to achieve efficient and timely delivery
Duck Creek, Axis Capital is an insurance application, which caters to all the requirements of Operating Offices for companies doing General Insurance Business. The Modules incorporated in the system addresses Accounting, Forms, Pages, Author, Express, Underwriting and Consolidation aspects of the Operating Offices. It also provides facility of porting data from different Systems into it. This system caters to all phases of Proposal processing starting with Underwriting, Endorsements, Renewals of Multitude Policies (viz. GL, Property, Package etc.).
Senior Associate
3i Infotech Ltd
01.2014 - 10.2014
Company Overview: General Insurance (GENISYS) Configurator is an Insurance application, which caters to all the requirements of Operating Offices for companies doing General Insurance Business. The Modules incorporated in the system addresses Accounting, Underwriting and Consolidation aspects of the Operating Offices. It also provides facility of porting data from different Systems into it. This system caters to all phases of Proposal processing starting with Underwriting, Endorsements, Renewals of Multitude Policies (viz. Loan, Home, HSP, Wallet, Travel etc.), Related Accounting and the MIS requirements for Divisional Offices as well as Branch Offices. The system also provides a strong On-Line Query facility.
My role to test the Product Comprehensive Home insurance, Loan Products, HSP, Travel, Wallet on UAT. In which I test product by making proposal, policy. On that policy we do the endorsement, cancellation, renewal etc.
General Insurance (GENISYS) Configurator is an Insurance application, which caters to all the requirements of Operating Offices for companies doing General Insurance Business. The Modules incorporated in the system addresses Accounting, Underwriting and Consolidation aspects of the Operating Offices. It also provides facility of porting data from different Systems into it. This system caters to all phases of Proposal processing starting with Underwriting, Endorsements, Renewals of Multitude Policies (viz. Loan, Home, HSP, Wallet, Travel etc.), Related Accounting and the MIS requirements for Divisional Offices as well as Branch Offices. The system also provides a strong On-Line Query facility.
Consultant
Financial Technologies
07.2010 - 12.2013
Company Overview: General Insurance (GENISYS) Configurator is an Insurance application, which caters to all the requirements of Operating Offices for companies doing General Insurance Business. The Modules incorporated in the system addresses Accounting, Underwriting and Consolidation aspects of the Operating Offices. It also provides facility of porting data from different Systems into it. This system caters to all phases of Proposal processing starting with Underwriting, Endorsements, Renewals of Multitude Policies (viz. Loan, Home, HSP, Wallet, Travel etc.), Related Accounting and the MIS requirements for Divisional Offices as well as Branch Offices. The system also provides a strong On-Line Query facility.
My role to test the Product Comprehensive Home insurance, Loan Products, HSP, Travel, Wallet on UAT. In which I test product by making proposal, policy. On that policy we does the endorsement, cancellation, renewal etc.
General Insurance (GENISYS) Configurator is an Insurance application, which caters to all the requirements of Operating Offices for companies doing General Insurance Business. The Modules incorporated in the system addresses Accounting, Underwriting and Consolidation aspects of the Operating Offices. It also provides facility of porting data from different Systems into it. This system caters to all phases of Proposal processing starting with Underwriting, Endorsements, Renewals of Multitude Policies (viz. Loan, Home, HSP, Wallet, Travel etc.), Related Accounting and the MIS requirements for Divisional Offices as well as Branch Offices. The system also provides a strong On-Line Query facility.
IT Engineer
CMC Limited
05.2009 - 07.2010
Company Overview: General Insurance (GENISYS) Configurator is an Insurance application, which caters to all the requirements of Operating Offices for companies doing General Insurance Business. The Modules incorporated in the system addresses Accounting, Underwriting and Consolidation aspects of the Operating Offices. It also provides facility of porting data from different Systems into it. This system caters to all phases of Proposal processing starting with Underwriting, Endorsements, Renewals of Multitude Policies, Claims Processing & Related Accounting and the MIS requirements for Divisional Offices as well as Branch Offices. The system also provides a strong On-Line Query facility.
My role to test the Product. In which I test product by making proposal, policy. On that policy we do the endorsement, claim, renewal. Also, we test the UAT and Production issues.
Test Case Execution, Test Review, Defect Reporting & Tracking
Flow Testing, Database Testing
Issue locking in Web Prompt and generating call no.
Providing call no to Team leader and modifying accordingly.
General Insurance (GENISYS) Configurator is an Insurance application, which caters to all the requirements of Operating Offices for companies doing General Insurance Business. The Modules incorporated in the system addresses Accounting, Underwriting and Consolidation aspects of the Operating Offices. It also provides facility of porting data from different Systems into it. This system caters to all phases of Proposal processing starting with Underwriting, Endorsements, Renewals of Multitude Policies, Claims Processing & Related Accounting and the MIS requirements for Divisional Offices as well as Branch Offices. The system also provides a strong On-Line Query facility.
Education
M.C.A. -
University of Mumbai
05.2009
BSc - Computer Science
University of Mumbai
03.2005
H.S.C -
Maharashtra Board
02.2002
S. S.C -
Maharashtra Board
03.2000
Skills
Microsoft Office (Word, PowerPoint, Excel)
SQL Server 2008
Toad
TFS
JIRA
Bugzilla
Samadhan
ServiceNow
TAC (Test Automation Centre)
Selenium
Accomplishments
Awarded ‘Accenture Celebrates Excellence’ ACE Award in 2016
Awarded ‘Star Performer of the Year” Award in 2019
Awarded ‘Accenture Celebrates Excellence’ ACE Award in 2019
Key Projects Handled
Duck Creek (APAC), Chubb Business Services India Pvt Ltd, QA Lead, Team size 16, Duck Creek Platform, 07/01/23 - Present, Duck Creek, Chubb Insurance is an insurance application, which caters to all the requirements of Operating Offices for companies doing General Insurance Business. The Modules incorporated in the system addresses Accounting, Forms, Pages, Author, Express, Underwriting and Consolidation aspects of the Operating Offices. It also provides facility of porting data from different Systems into it. This system caters to all phases of Proposal processing starting with Underwriting, Endorsements, Renewals of Multitude Policies (viz. A&H, SME, IPPT).
Duck Creek, Tetrasoft India Pvt Ltd, Project Lead, Team size 10, Duck Creek Platform Upgrade, 02/01/21 - Present, Duck Creek, Chubb Insurance is an insurance application, which caters to all the requirements of Operating Offices for companies doing General Insurance Business. The Modules incorporated in the system addresses Accounting, Forms, Pages, Author, Express, Underwriting and Consolidation aspects of the Operating Offices. It also provides facility of porting data from different Systems into it. This system caters to all phases of Proposal processing starting with Underwriting, Endorsements, Renewals of Multitude Policies (viz. BOP, Auto, Cyber, Umbrella, BMQ, APAC, etc.).
Duck Creek, Accenture Pvt Ltd, Team Lead, Team size 6, Accenture Duck Creek, 05/01/18 - 12/01/20, Duck Creek, Axis Capital is an insurance application, which caters to all the requirements of Operating Offices for companies doing General Insurance Business. The Modules incorporated in the system addresses Accounting, Forms, Pages, Author, Express, Underwriting and Consolidation aspects of the Operating Offices. It also provides facility of porting data from different Systems into it. This system caters to all phases of Proposal processing starting with Underwriting, Endorsements, Renewals of Multitude Policies (viz. GL, Property, Package etc.).
Key Roles Responsibilities
Managing Testing Team, overseeing the entire testing process
Analysing test reports like DSR, Sprint Closure Report, Release report etc.
Participate in interviewing, hiring and onboarding QA team members
Managing & approving leaves of resources keeping backup plan to avoid impact on delivery
Mentoring team members to understand duck creek application & workflow
Evaluation of Performance of team while appraisal at the year end
Leading Quality Certification team for a project ensuring quality delivery to client.
Interaction with business User and development team
Understanding of Business and functionality requirements.
Bug reporting and tracking Using AZURE, TFS, Bugzilla and JIRA.
Tracking the Resolution of defects.
Performing Testing in SIT & Pre prod Environment
Assisting Support Team for Resolution of Live Issues
Resource management of testing team, Daily task allocation, follow up of assigned work, Status sheet preparation.
Worked with client to gather Change in Requirements
Developed user stories to enable better understanding of requirements.
Actively involved in PAS Billing Integration activities
Senior Analyst I - Actuarial Claims and Valuation at Chubb Business Services IndiaSenior Analyst I - Actuarial Claims and Valuation at Chubb Business Services India