MANOJ KUMAR SWAMI

Administration:

● Instrumental in ensuring overall efficacy of operations and accountable for strategic utilization and deployment of available resources to achieve organizational objectives.

● Implementing administrative policies and standardizing systems/ processes, ensuring smooth and efficient operations in terms of law and order.

● Monitor and control of Office administration at all the sites of AGEL by taking charge of housekeeping, infrastructure, facilities management

● Reviewing monthly MIS, yearly budget to run the administration activities smoothly at Cluster level.

● Vendor management for outsourcing activities of offices and guest houses.

● Monitor and control of bill processing of vendors for all the project sites

● Guesthouse management for internal customers and officials

● Transportation management for staff and guests on sites and offices at Rajasthan cluster.

● Responsible to ensure providing stationeries items and uniform to the employees at sites.

● Implementation of SOPs and process related to Admin at the cluster level.

● Vendor Payments and smooth function of Admin Services at all sites.

● Training and development of Admin Teams.

Human Resource:

● Support to HR Head for Implementing HR policies and standardizing systems/ processes, ensuring smooth and efficient operations in terms of law and order/ HR Policies.

● Providing Local support to HR team for complete Process for recruitment and joining of new Employees

● Monitor & support to site HR & Admin team for preparing and maintaining of attendance and salary

● Take care of Staff welfare and policies.

● Employee engagement activities

● Review all the statutory related payment Register and records for the external Audit / Statutory Audit.

● Timely audit all the statutory compliance of the Contractors / Vendors.

Liaison Management:

● Coordination with local statutory authorities for all legal matters to smoothly run the projects.

● Coordination with Govt and semi Govt authorities for all inward / outward man and material for smooth function of project and operation,

● Coordination with all the Govt authorities like Police, Labour Department, Municipal Department for smooth Function of Project work and operation work under as per govt contracts.

● Supporting to Site Heads for Coordination with MMC officials/ GSPCB/ Corporates / MLA and Ministers for all the statuary and other regulating work.

● Liaison with local media papers for news and other critical activities at Local Area.

● Emergency services like local fire/ hospital tied up for employees as well as contractual staff.

Administration:
● Instrumental in ensuring overall efficacy of operations and accountable for strategic utilization and deployment of available resources to achieve organizational objectives.
● Implementing administrative policies and standardizing systems/ processes, ensuring smooth and efficient operations in terms of law and order.
● Office administration by taking charge of housekeeping, infrastructure, facilities management
● Preparing monthly MIS, yearly budget to run the administration activities smoothly
● Vendor management for outsourcing activities of office and guest houses.
● Bill processing of vendors
● Guest house management for internal customers and officials
● Transportation management for staff and guests on site and office
● Responsible for providing stationeries items and uniform to the employees
● Implementation of SOPs and process related to Admin.
● Vendor Payments and smooth function of Admin Services at all sites.
● Training and development of Admin Teams

Human Resource:
● Implementing HR policies and standardizing systems/ processes, ensuring smooth and efficient operations in terms of law and order/ HR Policies.
● Complete Process for recruitment and joining of new Employees
● Preparing and maintaining of attendance and salary
● Take care of Staff welfare and policies.
● Employee engagement activities
● Maintain all the statutory related payment Register and records for the external Audit / Statutory Audit.
● Timely audit all the statutory compliance of the Contractors / Vendors.
● Liaison with local labour department for smooth functioning of the project and operation for contractual labours.

Liaison Management:
● Coordination with local statutory authorities for all legal matters to smoothly run the projects.
● Coordination with Govt and semi Govt authorities for all inward / outward man and material for smooth function of project and operation,
● Coordination with all the Govt authorities like Police, Central Industrial Security Force (CISF) and Murmugao Port Trust (MPT) for smooth Function of Project work and operation work under contract and Concession Agreement.
● Supporting to Business Head for Coordination with MMC officials/ GSPCB/ Corporates / MLA and Ministers for all the statuary and other regulating work.
● Well aware of the Concession Agreement signed with Port Trust and TAMP guidelines and taking advantages of the same during the project execution thereby saving more than 50 Lakh for passes, material inwards, trucking and other material.
● Full involvement during the handing over of area from Port Trust and in way reducing the number of days for lease rentals.
● Actively involved in all permissions granted by GSPCB, GEB & MPT.
● Full filling the water requirement of the terminal by getting the STP water from MPT and its liaison process.
● Liaison with Police / Fire Department / MMC / CISF/ Traffic Department MPT during the operation & project for trucking of the project material/ cargo going in/out through Vasco City.
● Liaison with local media papers for pollution news and other critical activities at Local Area.
● Emergency services like local fire/ hospital tied up for employees as well as contractual staff.

• Created sources for continuous client referrals within community and with businesses using extensive networking skills.
• Identified and solicited sales prospects in agency databases.
• Collected premiums on or before effective date of coverage.
• Finalized sales and collected necessary deposits.
• Conducted annual reviews of existing policies to update information.
• Utilized direct marketing strategies such as mailings and phone contracts to approach potential clients and increase sales by 80%.
• Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Booked airfare, hotel and ground transportation to coordinate office travel.
• Offered technical support and troubleshot issues to enhance office productivity.
• Scheduled office meetings and client appointments for staff teams.
• Day to day monitoring of housekeeping, Guesthouse and stationery.
• Day to day monitoring of Office canteen and Transportation.

• Developed team communications and information for meetings.
• Exceeded goals through effective task prioritization and great work ethic.
• Drove operational improvements which resulted in savings and improved profit margins.
• Increased customer satisfaction by resolving issues.
• Developed and maintained courteous and effective working relationships.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Used coordination and planning skills to achieve results according to schedule.