Manoj Kumar Tiwari
Gorakhpur.(uttar Pradesh)
Summary
To use my experience and skills for the development of organization and myself also to establishes the Best worker an successfully an my job profile an get a great knowledge more in Filed an growth prosperity.
Overview
11
11
years of professional experience
1
1
Certification
Work History
SALES EXECUTIVE
R.S STEELS ( Jindal Pipes Distributor)
07.2021 - Current
- Developed and maintained strong relationships with key clients, fostering loyalty and repeat business.
- Conducted market research to identify new opportunities, enhancing sales strategy effectiveness.
- Collaborated with cross-functional teams to streamline order processing and improve customer satisfaction.
- Delivered product presentations, effectively communicating features and benefits to drive sales growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Kept detailed records of daily activities through online customer database.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Presented professional image consistent with company's brand values.
TEAM LEADER /
MARUTI SUZUKI NEXA SMART WHEELS PVT LTD
03.2017 - 06.2021
- Performed well, made timely decisions, managed relationships with customers, worked with staff to ensure compliance, assumed management responsibilities during assigned shift, and assumed responsibility for own professional growth and development.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
- Maintained a positive work environment that promoted collaboration between team members.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Conducted regular performance reviews to assess individual team member progress.
JIO POINT MANAGER /
RELIANCE JIO INFOCOMM
01.2016 - 01.2017
- Assisted staff in following guidelines for planned change and in using JIO improvement data, managed field executive development, provided support and coordinated intervention in situations, demonstrated leadership in providing and improving deals, and promoted a positive image of the JIO through actions and communications.
- Conducted performance reviews for team members.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
SALES EXECUTIVE /
BISLERI INTERNATIONAL PVT LTD
01.2015 - 01.2016
- Responsible for generating sales and achieving sales target, supervised sales transactions, opened new model outlets, focused on retail sales, and reported daily to manager.
Education
MBA -
Jaipur national University
01.2019
M.com -
D.D.U Gorakhpur University
01.2015
B.com -
D.D.U Gorakhpur University
01.2013
12th -
V S J inter college Gorakhpur
01.2009
10th -
SVNG Gorakhpur
01.2007
Skills
- Client rapport
- Customer interaction
- Sales management
- Team Training
- Customer Engagement
- Strategic Planning
- Market Research
- Customer Service
- Public Speaking
Certification
- I WAS GIVEN BATCH AND CERTIFICATE OF MARUTI SUZUKI CERTIFICATION BY MARUTI SUZUKI.
Timeline
SALES EXECUTIVE
R.S STEELS ( Jindal Pipes Distributor)
07.2021 - Current
TEAM LEADER /
MARUTI SUZUKI NEXA SMART WHEELS PVT LTD
03.2017 - 06.2021
JIO POINT MANAGER /
RELIANCE JIO INFOCOMM
01.2016 - 01.2017
SALES EXECUTIVE /
BISLERI INTERNATIONAL PVT LTD
01.2015 - 01.2016
M.com -
D.D.U Gorakhpur University
B.com -
D.D.U Gorakhpur University
12th -
V S J inter college Gorakhpur
10th -
SVNG Gorakhpur
MBA -
Jaipur national University
Personal Qualifications
- 10th, SVNG Gorakhpur, 2007
- 12th, V S J inter college Gorakhpur, 2009
- B.com, D.D.U Gorakhpur University, 2013
- M.com, D.D.U Gorakhpur University, 2015
- MBA, Jaipur national University, 2019
MASTER,S DEGREE
MBA
Language
- English
- Hindi
Extra Qualifications
- DCA in Computer
- Excel
- Ms. Office
Personal Information
- Father's Name: Shri. Hare Ram Tiwari
- Marital Status: Married
Hobbies and Interests
Learning a new things
Disclaimer
I hereby declare that all the information given above is true to the Best of my knowledge and Believe