Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
24
24
years of professional experience
Work History
Deputy Vice President – Territory Manager
Kotak Mahindra Bank Ltd
Hyderabad
04.2022 - Current
Managing CASA Book of 1200 Cr + AMB (Journey was from Inception to 2000 Cr CASA Mark)
Managing and supporting effective deployment of the team of sales professionals with respect to the geographical area, exploring new markets and allocating resources to most profitable opportunities, effectively engage Operations & Risk teams to understand and contribute to the overall processes & profitability across locations
Maintain the productivity at required level
Ensure the customer satisfaction
Ensure TAT times for customer service through Br Network
Meeting with Business Head/Regional Head & set target monthly/weekly for RM, SRM
Prepare monthly working plan for sales teams, review weekly, monthly plan for RM by visiting respective location
Work towards building team relations and bringing in new initiatives to increase productivity
Creates opportunities and utilizes all available organizational forums to state and reinforce the organizational vision
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Chief Manager – Sr Relationship Manager
Kotak Mahindra Bank Ltd
04.2015 - 03.2022
Acquire & Manage large value Govt Business (GB) Segment
Handling 19 Branch Managers + 6 Branch Sales Managers on daily bases and drive them for GB Business - Govt.Business includes Govt
Dept., PF & Gratuity Accounts of PSU, LIC, Defence, Municipal Corporation, Housing Board and Development Authorities
The product offerings will primarily include like transaction banking business like Payments, Collections, Fixed Deposits, FX, Electronic Transfers, Online Payment Gateway & other banking & financial products
Owning up GB business targets & P&L for the Financial Year
Create a rapport with the top management of all the clientele (IAS officers, Commissioners, HOD officials etc)
Create a rapport among other LOBs of the bank and ensuring that the “Segment” grows across
Lobs, Work closely with the Branch ( AM / RBM / Sr
RBM) for structuring offering & ensuring efficient service to clients
Cluster Solution Manager
ING Vysya Bank Ltd
10.2013 - 03.2015
Acquire & Manage top Institutional Business Clients portfolio responsible for generating revenue from existing portfolio in Hyderabad market
Closely work with the product teams to structure solutions as per client requirement
Responsible for generating revenue through Fee Income (Proc Fee, GI) CA balances, fund utilization, Fx, Trade, need to fill the revenue gap from fee earned from NTB acquisitions
Responsible for preparing CA, CBA for existing and NTB relationships
ACHIVEMENTS:
Awarded “Lion’s Award” for top Fee Contribution for Q4 (2013
Business Developer– Commercial Banking HUB
Citibank, NA -Hyderabad
11.2010 - 09.2013
SME & MME Business acquisition and portfolio management
Regular client engagement which would help in boosting the CA portfolio size and also build revenues
Acquiring corporate through products like Trade, Fx and Commercial banking solutions
Closely work with the treasury teams and product partners to structure products as per client requirement
Responsible for generating revenue through Fee, CA balances, Fx, Trade through NTB acquisitions
Responsible for prospecting clients, preparing credit appraisals and on boarding and implementation on various services.
Sr. Manager
The Royal Bank of Scotland, (formerly called as ABN AMRO Bank
Hyderabad
08.2005 - 11.2010
Practice client engagement which would help in boosting the CA portfolio size and also build revenues
Cross sell of CMS facilities, Cheque writing, Trade Finance ( LCBD,Packing Credit ,Buyers Credit & OD Facility)
Acquire (Assets &Liabilities) Corporate relationships and increase their CA Balances, push for limit utilization & TFX Revenue
Reduce concentration by getting in higher end customers from targeted verticals
Retain the existing relationships through Client coverage and enhancing exit barriers by on boarding them on NBD channels
Actively look for Trade and FX opportunity in the existing and potential customers
Managing, upkeep, report MIS and data points as required
Acquire new business relationships to broaden the existing client base by using references of the existing clients, doing Lamp activities to generate new leads in that vertical
Track the inactive accounts and get in touch with the institutions for activating the accounts
Work with operations, regional marketing teams for local area awareness plans and seminars.
Assistant Manager - Sales
INVESTONE-Southern Finserve (P) Ltd-an affiliate of Citigroup
01.2003 - 08.2005
Handling a Team of 6 Sales officers to achieve given targets
Worked for CASA, Investments and CITIGOLD Wealth Management Services
Building long-term relationship with HNI customers for acquiring new relationship for Citibank
Source new business in liabilities in corporate as well as individuals like investments, De-mat,
Fixed Deposits, EEFC & International Accounts
Taking care of after sales service by coordinating with Service Manger- Citibank
ACHIVEMENTS:
Joined as Sales Officer and elevated to the post of, Distributors of Switcher T-shits (Swiss) for A.P.
Business Executive
SHREE VENKATESWARA ASSOCIATES
Hyderabad
08.1999 - 12.2002
Handling a team of 3 Sales Executive
Identify the prospect and turn them to dealers
Interaction with dealers, price fixation, negotiation, finalisation of sales and after sales services
Follow up with factory and depot in charge for mobilization of stocks to various destinations
Achieving the sales targets both in quantity and turnover.
Education
MBA - International Trade Management & Sales Management
NATIONAL INSTITUTE OF BUSINESS MANAGEMENT
Chennai
01.2008
Graduation - Commerce
BHAVAN’S NEW SCIENCE COLLEGE
01.1999
Intermediate - C.E.C
Bhavans-NEW SCIENCE COLLEGE
Hyderabad
01.1996
10th (S.S.C) -
MALIKA BOYS TOWN HIGH SCHOOL
01.1994
Skills
Sales Techniques
Complex Problem Solving
Team Building
Staff Training
Hiring and Training
Goal Setting
Cost Control
Verbal and Written Communication
Staff Development
Project Management
Scheduling and Coordinating
Documentation and Reporting
Recruitment and Hiring
Teamwork and Collaboration
Problem Resolution
Accomplishments
Promoted from Chief Manager to Associate Vice President.
Negotiated with Clients, vendors, saving company 5 million annually..
Developed relationships with 20 new clients and typically exceeded sales goals by 150%.
Exceeded 200% of Budgets in FY 21-22 and 150% in FY 22-23 and got Promotion and got Exceptional Achiever and Over Achiever.
Consistently maintained high customer satisfaction ratings.
Recognized as Employee of the year FY 2021-22 for outstanding performance and team contributions.
Improved delivery of personalize Service to clients as this will help us overall increase in customer satisfaction and cost efficiency.
Led team to achieve busgets MOM, earning recognition from top management and financial reward to team.
Languages
English, Hindi and Telugu.
Languages
Hindi
First Language
English
Proficient
C2
Timeline
Deputy Vice President – Territory Manager
Kotak Mahindra Bank Ltd
04.2022 - Current
Chief Manager – Sr Relationship Manager
Kotak Mahindra Bank Ltd
04.2015 - 03.2022
Cluster Solution Manager
ING Vysya Bank Ltd
10.2013 - 03.2015
Business Developer– Commercial Banking HUB
Citibank, NA -Hyderabad
11.2010 - 09.2013
Sr. Manager
The Royal Bank of Scotland, (formerly called as ABN AMRO Bank
08.2005 - 11.2010
Assistant Manager - Sales
INVESTONE-Southern Finserve (P) Ltd-an affiliate of Citigroup
01.2003 - 08.2005
Business Executive
SHREE VENKATESWARA ASSOCIATES
08.1999 - 12.2002
MBA - International Trade Management & Sales Management