Manoj Reddy Deshireddy
Hyderabad
Summary
A highly motivated international business graduate seeking an entry-level position in a dynamic organization to utilize knowledge and skills gained through academic and practical experience.
Overview
3
3
years of professional experience
Work History
Duty Manager
william Hill
London
2023.08 - 2024.07
- Resolved customer inquiries and complaints requiring management-level escalation.
- Developed product knowledge and provided recommendations to customers.
- Prepared weekly reports detailing sales figures and staff performance metrics.
- Investigated customer complaints in a timely manner, resolving issues efficiently.
- Provided training sessions for new staff members on company policies and procedures.
- Interviewed prospective employees and provided input to HR on hiring decisions.
HR Assistant
RLIS
Hyderabad
2021.01 - 2022.01
- Assisted with market research and analysis for the expansion of the company's products in markets.
- Responded to internal and external HR-related inquiries or requests.
- Compiled employee records such as personal information, attendance, benefits, performance reviews, and terminations.
- Provided advice on HR related topics such as compensation levels, performance reviews and disciplinary actions.
- Processed paperwork related to grievances, performance evaluations, classifications and employee leaves of absence.
Education
Master in International Business -
University of Greenwich
London,United Kingdom2022-02
Skills
- Strong analytical and research skills
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Excellent communication and interpersonal skills
- Familiarity with international business practices and regulations
- Financial Reporting
- Team Development
Languages
Telugu
First Language
English
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Affiliations
Like to play sports ( Volleyball,Cricket )
Workout
Timeline
Duty Manager
william Hill
2023.08 - 2024.07
HR Assistant
RLIS
2021.01 - 2022.01
Master in International Business -
University of Greenwich
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