Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Timeline
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Manoj Shankar G A

Manoj Shankar G A

Bengaluru,KA

Summary

A passionate and Results Driven Sales Professional with over a decade years of experience in business development, field sales and account management. An optimist team player, actively involved in a target oriented approach towards anything relevant to sales, identifying prospects, spotting opportunities and working on them to develop a Sales pipeline of opportunities at all

stages. Organized, detail oriented, and experienced in handling executive-level discussions.

Overview

10
10
years of professional experience

Work History

Senior & Lead Account Executive

Freshworks
01.2021 - 11.2024

(Yearly Attainment Stats: 2021: 101% | 2022: 137% | 2023: 158% | 2024: 88% till now) Territories Handled: India, Sri Lanka, and ASEAN:

  • Innovatively identified new business opportunities through the network of channel partners, field events, and campaigns to generate and maintain a 4x pipeline.
  • Led and closed large, intricate deals involving multiple executive level stakeholders, demonstrating process in managing complex sales cycles and negotiating win-win agreements grounded in value-based selling
  • Crafted precision demo scripts alongside solution engineers, orchestrating dynamic collaboration to meet Customer expectations.
  • Captured sales activities and revenue details in the internal CRM with accuracy for management-level forecasting.
  • Conducted deal huddles with the leadership team for key logos, following the MEDDICC process to enhance sales effectiveness.
  • Held one-on-one meetings with partner sales team members to identify selling hurdles and offered insight into best remedy.

Senior Sales Development Representative

Freshworks
01.2019 - 12.2020

(Yearly Attainment Stats: 2019: 145% | 2020: 101% ) Territories Handled: ASEAN.

  • Identified and targeted high potential leads through meticulous research and strategic outreach.
  • Leveraged tools like Builtwith, Lusha, Sales Navigator, Outreach, Gong etc for smart prospecting.
  • Crafted compelling emails and conducted impactful cold calls to engage prospects and convey product value.
  • Maintained proper CRM records, ensuring accurate and timely documentation of prospect interactions.
  • Applied stringent qualification criteria (BANT) to efficiently assess lead quality for seamless handoff to sales.
  • Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
  • Proactively collaborated with AE's, Marketing team for enhanced outreach and messaging strategies.
  • Cross-trained and managing team to maximize team agility and performance.

Senior ServiceNow Sales Executive

Aspire System Private Limited
07.2016 - 01.2019

(Yearly Attainment Stats: 2016: 125% | 2017: 140% )


Territories Handled: Europe, UK, and Nordic.


  • Identified and developed new business opportunities by targeting key decision makers in enterprise organizations across multiple industries (e.g., IT, healthcare, finance, etc.).
  • Leveraged deep knowledge of ServiceNow products and IT Service Management (ITSM) solutions to engage potential customers, qualify leads, and position ServiceNow as the preferred platform for digital transformation initiatives.
  • Collaborated with sales leadership and marketing teams to define and execute strategies for penetrating new markets and verticals. Contributed to the creation of tailored proposals, presentations, and outreach materials.
  • Initiated and managed high level discussions with senior executives to understand customer business requirements and pain points, positioning ServiceNow solutions as a fit for their needs.
  • Managed a robust sales pipeline by qualifying inbound leads, following up on opportunities, and nurturing relationships to move prospects through the sales cycle toward closing.
  • Worked closely with Solution Architects, Pre-Sales Engineers, and the Delivery team to ensure that client requirements were fully understood and integrated into solution design and service offerings.
  • Stayed up-to-date on industry trends, competitor offerings, and ServiceNow product updates to ensure relevant and accurate sales discussions.
  • Utilized CRM tools (SugarCRM) to track sales activities, report on pipeline status, and forecast revenue growth. Collaborated with sales leadership to refine and update sales strategies.

Sales Executive - Field

GoFrugal Technologies
01.2015 - 06.2016
  • Engaged with retail customers to identify business needs and present GoFrugal's POC software as a solution for improving operational efficiency and driving growth.
  • Led end-to-end sales processes, including prospecting, product demonstrations, negotiations, and closing deals.
  • Conducted on-site meetings and product presentations to C-level executives, IT teams, and business stakeholders.
  • Developed and managed a sales pipeline, tracking opportunities through CRM systems and ensuring accurate forecasting.
  • Collaborated with internal teams to customize POC software solutions based on client-specific requirements.
  • Built and nurtured strong relationships with key retail decision-makers, ensuring high levels of customer satisfaction and repeat business.

Business Development Executive

Hakuna Matata Solutions
06.2014 - 12.2014
  • Prospected and developed new business opportunities in the real estate sector, promoting software solutions tailored to client needs.
  • Conducted product demos, presentations, and consultations with real estate professionals to showcase software capabilities.
  • Managed the sales cycle from lead generation to closing, ensuring alignment with client requirements and objectives.
  • Built and maintained strong relationships with key decision-makers to drive customer satisfaction and repeat business

Education

B.TECH - Information And Communication Technology

SASTRA University
Thanjavur, India
04-2014

Skills

Account Management

Strategic Partnerships

Client Relationships

Consultative Selling

Revenue Growth

Sales Target Achievement

Territory Planning

Accomplishments

  • President Club Winner: 2019, 2022 & 2023
  • Rockstar Rookie - Sales - Q3,2021
  • The Maximizer New Business - Q1,2022
  • Logo Hunter - Q2,2022
  • MRR Maestro - Q3,2022
  • Logo Hunter - Q3,2022
  • MRR Maestro - Q4,2022
  • Logo Hunter - Q4,2022
  • Inside Sales - Rockstar Award - 2016 & 2017

Languages

English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)

Timeline

Senior & Lead Account Executive

Freshworks
01.2021 - 11.2024

Senior Sales Development Representative

Freshworks
01.2019 - 12.2020

Senior ServiceNow Sales Executive

Aspire System Private Limited
07.2016 - 01.2019

Sales Executive - Field

GoFrugal Technologies
01.2015 - 06.2016

Business Development Executive

Hakuna Matata Solutions
06.2014 - 12.2014

B.TECH - Information And Communication Technology

SASTRA University
Manoj Shankar G A