Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Work Availability
DECLARATION
PERSONAL DETAILS
MANOOP M. B

MANOOP M. B

Senior Sales And Operations Executive
Nalanchira
Remember, remember, this is now, and now, and now. Live if, feel it, cling to it. I want to become acutely aware of all I’ve taken for granted.
Sylvia Plath

Summary

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Strategic leader with proven track record in driving organizational success and fostering team collaboration. Adept at developing and implementing high-impact strategies, ensuring operational excellence, and adapting to dynamic business environments. Strong communicator with expertise in project management, financial oversight, and stakeholder engagement, consistently delivering measurable results.

Overview

3
3
Certificates
4
4
years of professional experience
3
3
Languages

Work History

SENIOR SALES OPERATIONS EXECUTIVE

Aldun
05.2025 - 07.2026
  • Coordinate and accelerate insurance-based patient discharge processes. Liaise with hospital teams (billing, insurance, operations) to reduce delays. Support patients and families during discharge, and manage paperwork accurately. Build relationships with hospital staff and escalate issues as needed. Growing hospital partnerships, improving discharge workflows.
  • Led cross-functional teams to drive strategic initiatives and enhance operational efficiency.
  • Developed and implemented comprehensive business strategies to achieve organizational goals.
  • Streamlined processes, resulting in improved project delivery timelines and resource allocation.
  • Provided exceptional customer service, resolving complaints diplomatically and efficiently.
  • Processed insurance claims with attention to detail, ensuring compliance with company policies and procedures.
  • Evaluated claim documentation for accuracy and completeness, facilitating timely resolutions.
  • Developed and implemented data management protocols to enhance data integrity and accessibility.

SALES OPERATIONS EXECUTIVE

Aldun
01.2024 - 12.2024
  • Coordinate and accelerate insurance-based patient discharge processes. Liaise with hospital teams (billing, insurance, operations) to reduce delays. Support patients and families during discharge, and manage paperwork accurately. Build relationships with hospital staff and escalate issues as needed. Growing hospital partnerships, improving discharge workflows.
  • Led cross-functional teams to drive strategic initiatives and enhance operational efficiency.
  • Developed and implemented comprehensive business strategies to achieve organizational goals.
  • Streamlined processes, resulting in improved project delivery timelines and resource allocation.
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.
  • Streamlined order processing for faster customer service and increased satisfaction.
  • Provided exceptional customer service, resolving complaints diplomatically and efficiently.
  • Developed and implemented data management protocols to enhance data integrity and accessibility.

SENIOR SALES OFFICER

HDB Financial Services
03.2022 - 01.2024
  • Created and implemented successful sales presentations and demos to key stakeholders resulting in improved product sales. Proven ability to negotiate and close sales deals. Demonstrated success in achieving sales targets and quotas.

Education

Bachelor Degree - Finance and Taxation

Kerala University, Tvm
01.2021
I earned my bachelor's degree in B.Com with Finance and Taxation from Kerala University in Trivandrum between 2018 - 2021.

Skills

Strong relationship-building abilities

Process optimization expertise

High-level administrative support

Customer-centric

Outstanding customer support

Data integrity assurance

Effective team collaboration

Strong command of Microsoft Office tools

Certification

Earned Top Performer status at HDB Financial Services (2022) by consistently meeting and surpassing all assigned goals.

Interests

Skilled in photo retouching, background removal, and colour correction

Using Adobe Photoshop and Adobe Illustrator

Capable of making marketing banners, posters, and professional picture upgrades

Capable of making marketing banners, posters, and professional picture upgrades

Timeline

Recognized with the "Going Above & Beyond" award (July 2026) for leading the unit through team absences to secure highest-ever regional figures in Kerala.

07-2026

Achieved a record-high 84% penetration rate at PRS Hospital for Aldun, consistently surpassing performance targets.

06-2025
SENIOR SALES OPERATIONS EXECUTIVE - Aldun
05.2025 - 07.2026
SALES OPERATIONS EXECUTIVE - Aldun
01.2024 - 12.2024

Earned Top Performer status at HDB Financial Services (2022) by consistently meeting and surpassing all assigned goals.

06-2022
SENIOR SALES OFFICER - HDB Financial Services
03.2022 - 01.2024
Kerala University - Bachelor Degree, Finance and Taxation

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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DECLARATION

I hereby declare that all statements made in this application are true, complete and correct to the best of my knowledge and belief.

PERSONAL DETAILS

Nationality - Indian

Date of Birth - 28/01/2000

Martial Status - Single

Gender - Male

Contact Number - 9895595806

Email Id - mbmanu730@gmail.com

MANOOP M. BSenior Sales And Operations Executive