Cooking
Manoranjan Dash
Marketing & Sales Professional.
Summary
Goal-oriented sales Professional with distinguished experience in Logistics & Supply Chain industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
15
15
years of professional experience
Work History
Senior Territory Sales Manager
Allcargo Gati Limited
08.2023 - Current
- Delivered informative product presentations, effectively conveying value propositions to prospective customers.
- Leveraged strong analytical skills to assess territory performance, identifying areas for improvement and implementing targeted action plans.
- Collaborated with cross-functional teams to develop innovative solutions tailored to unique customer needs.
- Built trust among colleagues through collaborative problem-solving efforts aimed at achieving shared goals.
- Streamlined internal processes for improved efficiency in order tracking, reporting, and client communication.
- Strengthened client relationships through effective communication and collaboration to ensure customer satisfaction.
Channel Sales Manager
BLUE DART EXPRESS LTD
04.2022 - 08.2023
- Enhanced partner relationships by providing regular training and support on products, services, and sales techniques.
- Developed customized sales plans for each channel partner, driving increased revenue.
- Maintained strong relationships with industry experts to stay informed about emerging trends and competitors'' strategies in the marketplace.
- Streamlined communication between company and channel partners, ensuring alignment of goals and objectives.
- Improved business processes to increase productivity and align channel sales department with organization.
- Increased channel partner sales by developing and implementing effective strategies.
- Coordinated cross-functional teams to ensure timely delivery of products and services to channel partners.
- Mentored junior team members on best practices in channel management, contributing to their professional development.
- Launched new product offerings into the channel market successfully by collaborating closely with product management teams during planning stages.
- Identified opportunities for growth within existing accounts by analyzing data on customer needs, preferences, and behaviors.
- Developed solutions with partners to aid in winning new business.
- Optimized pricing structures across multiple channels based on regional differences in demand patterns.
- Ensured compliance with regulatory requirements while growing international partnerships.
- Managed a diverse portfolio of channel partners to maximize profitability and minimize risk.
- Met and exceeded targets and growth metrics within assigned partner accounts.
- Expanded company''s market reach through identifying and recruiting strategic channel partners.
- Established clear expectations for performance within the Channel Sales Manager role, fostering accountability among team members.
- Implemented systems and procedures to increase sales.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Retail Store Manager
Blue Dart Express Limited
10.2015 - 03.2022
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Optimized store displays and appearance via strategic merchandising.
- Completed routine store inventories.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
- Managed store organization, maintenance, and purchasing functions.
- Collaborated with upper management to develop strategic plans for store growth and expansion.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
- Streamlined store operations through the implementation of efficient scheduling systems, task delegation, and performance monitoring.
- Prepared comprehensive reports detailing key KPIs such as sales figures customer demographics inventory turnover rate sharing data higher-ups actionable insights improvements needed areas.
- Ensured compliance with company policies and local regulations regarding safety standards, licensing requirements, staff conduct in-store procedures.
- Submitted orders for new inventory.
- Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
- Developed strong vendor relationships to ensure timely delivery of products while negotiating favorable terms for payments or discounts on bulk purchases.
- Managed all aspects of budgeting for the retail location including labor costs, expenses control, revenue tracking.
- Implemented new promotional campaigns that effectively drove foot traffic into the store during seasonal events or product launches.
- Managed inventory control, cash control, and store opening and closing procedures.
ASSISTANT DISTRICT PROJECT MANAGER
M/S Computer Lab Pvt Ltd
02.2012 - 09.2015
- Enhanced team productivity by identifying skill gaps and coordinating targeted training opportunities for staff members.
- Implemented risk management strategies to identify potential issues and develop contingency plans.
- Coordinated equipment procurement and installation activities for district projects, optimizing timelines for minimal disruption.
- Presented detailed reports on project status to senior leadership regularly, showcasing accomplishments and addressing challenges proactively.
Knowledge Support Executive
M/s ComputerLab Pvt Ltd
12.2011 - 02.2012
- Uploading Data from Census.
- Distributing data to Deo's for Data Digitization.
- Maintaining MIS.
- Floor Management
- Team Management
- Checking the Data entry process.
Customer Relation Officer
Hinduja Global Solutions, HGS
06.2009 - 08.2010
- Receiving Calls from Customers Airtel prepaid.
- Solving Customers service-related problems.
- Handling Irate Customer in positive manner.
- Selling of Telecom product to customer on online calls.
Education
MBA - Operation & Marketing Management
DDCE, UTKAL UNIVERSITY
BHUBANESWAR 04.2001 -
Bachelor of Arts - Economics
M.S COLLEGE BARAMBA
Cuttack, India 04.2001 -
Associate of Arts -
MANIABANDHA COLLEGE
CUTTACK 04.2001 -
High School Diploma -
MANIABANDHA HIGH SCHOOL
MANIABANDHA, CUTTACK 04.2001 -
Skills
Territory expansion
Sales Presentations
Sales Training
Channels and Distribution Knowledge
Business development and planning
Sales Development
Warehouse Management
Customer Relationship Management
Business Growth
Goals and performance
Business Development
Operations
Interests
Timeline
Senior Territory Sales Manager
Allcargo Gati Limited
08.2023 - Current
Channel Sales Manager
BLUE DART EXPRESS LTD
04.2022 - 08.2023
Retail Store Manager
Blue Dart Express Limited
10.2015 - 03.2022
ASSISTANT DISTRICT PROJECT MANAGER
M/S Computer Lab Pvt Ltd
02.2012 - 09.2015
Knowledge Support Executive
M/s ComputerLab Pvt Ltd
12.2011 - 02.2012
Customer Relation Officer
Hinduja Global Solutions, HGS
06.2009 - 08.2010
MBA - Operation & Marketing Management
DDCE, UTKAL UNIVERSITY
04.2001 -
Bachelor of Arts - Economics
M.S COLLEGE BARAMBA
04.2001 -
Associate of Arts -
MANIABANDHA COLLEGE
04.2001 -
High School Diploma -
MANIABANDHA HIGH SCHOOL
04.2001 -