Manoritaa Kavati
Toronto
Summary
Results-oriented Business System Analyst with over 5 years of experience in Data Analytics, Business Intelligence (BI), and Machine Learning. Skilled in gathering and analyzing business requirements, collaborating with cross-functional teams, and managing product backlogs using JIRA. Proficient in documenting technical specifications, leading agile processes, and ensuring quality assurance for product releases. Able to translate complex data requirements into actionable insights and drive solutions for business optimization. Expertise in leveraging Python, SQL, and NLP to enhance product development, data integration, and data analysis workflows.
Overview
7
7
years of professional experience
Work History
Data Analyst
Amex
01.2023 - Current
- Developed an internal chatbot for assisting travel counselors with trip reservations
- Led requirements gathering and collaborated with product, data science, and UI teams to ensure seamless integration of the chatbot with existing systems
- Managed JIRA boards for sprint tracking and ensured all tasks and product features were clearly defined and delivered on time
- Created detailed technical specifications and use cases to facilitate the development of the chatbot's NLP capabilities
- Ensured QA and testing scenarios were in place for each release, monitoring deployment and debugging issues for optimal model performance
- Worked with product managers and scrum leads to prioritize tasks, track velocity, and manage project timelines across teams
- Implemented data pipelines using Azure Data Factory, focusing on data parsing and transformation tasks for handling XML-based inputs
- Created embeddings and optimized LLM model performance using GPT-4, Llama3, and other tools
- Technologies Used: Azure Databricks, Azure Data Factory, Python, JIRA, NLP, GenAI, GitHub
Data Analyst
Citizens Bank
10.2020 - 03.2022
- Data analysis and business requirements documentation for improving internal data processes and customer experiences
- Managed end-to-end product requirements for various data-driven projects, collaborating with stakeholders and SMEs to document business rules and translate them into technical requirements
- Led Agile sprints, coordinated with cross-functional teams to ensure product backlogs were well-defined, and ensured timely delivery of critical product features
- Created and documented user stories, acceptance criteria, and test cases for product releases
- Leveraged Python and SQL for data processing, analysis, and reporting, working with tools like Tableau for visualizing key metrics and insights
- Provided actionable insights to senior stakeholders through interactive dashboards and regular reporting, ensuring informed decision-making
- Technologies Used: JIRA, Python, SQL, Tableau, Power BI
Data Analyst
Allstate Insurance
02.2019 - 09.2020
- Data analysis and process optimization for improving business intelligence and reporting frameworks
- Developed Star and Snowflake schemas for data warehousing and built optimized dimensional models to improve reporting efficiency
- Worked directly with business and technical teams to gather requirements, define specifications, and track project progress through JIRA
- Created data flow diagrams and ETL processes for data extraction, transformation, and loading across systems, ensuring seamless integration of data for downstream applications
- Validated and tested data integration workflows, troubleshooting data anomalies and performing data cleansing tasks
- Technologies Used: SQL, Oracle, JIRA, Tableau
Data Analyst
Myntra
04.2018 - 02.2019
- Data validation and ETL process optimization for e-commerce business insights
- Involved in data validation and backend testing, ensuring data integrity and consistency across systems
- Collaborated with cross-functional teams to implement and refine data processes, including master and transactional data uploads
- Prepared test cases and participated in System and Integration Testing to ensure the accuracy and reliability of data workflows
- Technologies Used: SQL, UNIX, Quality Center
Education
Master of Science - Data Analytics
Northeastern University
Toronto,On06-2023
Bachelor of Science - Computer Science
JNTUH
Hyderabad,India05-2018
Skills
- Data visualization and presentations
- Data analysis
- Python programming
- Excel functions
- SQL
- Data cleaning
- SQL databases
- Business needs analysis
- Google analytics
- Technical analysis
- Git
- Business management
- Predictive modeling
- Statistics and SAS
- Software development life cycle (SDLC)
- Data integrity validation
- Process improvement
- NoSQL databases
- Data programming
- Data profiling
- Technical writing
- Sentiment analysis
- Gap analysis
- Team collaboration
- Requirements gathering
- Business process improvement
- KPI tracking
- SQL proficiency
- Software development life cycle
- Tableau
- SWOT analysis
- R programming
- ETL processes
- Machine learning
Accomplishments
- Led the development of a chatbot for Amex travel counselors, improving the travel booking process by automating responses and providing quicker access to information.
- Enhanced customer interactions, resulting in a 25% reduction in response time for travel inquiries.
- Streamlined data integration processes for Citizens Bank, reducing processing times by 30% and improving the accuracy of reporting workflows.
- Worked with cross-functional teams to identify and address inefficiencies in ETL processes, leading to a 20% increase in data pipeline efficiency.
Timeline
Data Analyst
Amex
01.2023 - Current
Data Analyst
Citizens Bank
10.2020 - 03.2022
Data Analyst
Allstate Insurance
02.2019 - 09.2020
Data Analyst
Myntra
04.2018 - 02.2019
Master of Science - Data Analytics
Northeastern University
Bachelor of Science - Computer Science
JNTUH
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