Summary
Overview
Work History
Education
Skills
Timeline
Generic

Manpreet Arora

Counsellor
Gurgaon

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience
3
3
years of post-secondary education

Work History

Vodafone

Customer service
New Delhi
02.2008 - 03.2008
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Tracked customer service cases and updated service software with customer information.
  • Responded to customer requests for products, services, and company information.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Counselor

Raj Malhotra's Study Group
Chandigarh
03.2017 - 12.2020


  • Mentored low achieving students to develop plans for improvements.
  • Supported career services by counseling students on career options and guiding job search skills development.
  • Identified students in need of special attention to implement strategies for success.
  • Participated in promotional activities .
  • Mentored students, offering advice and support on topic selection, appropriateness and academic value.
  • Answered student inquiries and resolved problems related to curriculum and course prerequisites.
  • Investigated complaints and worked with students, parents and teachers on finding positive resolutions.

Education

BBA - Business Administration

Annamalai University
Chennai
06.2009 - 06.2012

Skills

[Type] counseling

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Timeline

Counselor

Raj Malhotra's Study Group
03.2017 - 12.2020

BBA - Business Administration

Annamalai University
06.2009 - 06.2012

Vodafone

Customer service
02.2008 - 03.2008

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Manpreet AroraCounsellor