Manpreet Kaur
Store Manager, Human Resource, Recruiter
Brampton
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Assistant Manager/Recruiter
Boathouse/Blackwell Supply Chain
03.2023 - 01.2024
- Conducted employee performance evaluations, providing constructive feedback for growth and development
- Implemented staff training programs, enhancing product knowledge and improving customer service skills
- Collaborated with management team to develop strategic plans for business growth and improvement
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
Sales Lead/Key Holder
Pandora (Bramalea City Centre)
10.2021 - 03.2023
- Boosted sales performance by implementing effective sales strategies and maintaining strong customer relationships
- Managed inventory effectively, ensuring optimal stock levels for high-demand products
- Utilized expert product knowledge to assist customers in making informed purchasing decisions
- Organized employee schedules, adhering to budgetary constraints while maintaining adequate staffing levels during peak hours.
- Led weekly staff meetings to discuss store performance metrics, review progress towards goals, and address any areas requiring improvement.
Senior Manager/Human Resources
Access Career Solutions
06.2021 - 01.2023
- Organized new employee orientation schedules for new hires
- Created and completed personnel action forms for hires, terminations, title changes, etc
- Trained and mentored new employees to maximize team performance
- Screened applicant resumes and coordinated both phone and in-person interviews
- Managed shift operations, supplied resources, and monitored team performance to keep business profitable and running smoothly.
Owner/Store Manager
Mahinder Banquet
03.2017 - 11.2019
- Accomplished multiple tasks within established timeframes
- Onboarded new employees with training and new hire documentation
- Provided exceptional service to guests by immediately addressing needs and requests
- Managed budgeting and invoicing for both large and small-scale events.
Social Worker
People For Change (NGO)
06.2017 - 11.2019
- Worked for the wellness of underprivileged children, women, and elders so that they can have a basic standard of living.
- Contributed to policy development efforts within the organization or broader community context, advocating for systemic change that would benefit clients'' needs more effectively over time.
Education
Business Administration - Human Resource Management
Sheridan International College
Brampton, ON 01.2020 - 08.2022
Skills
Labor law knowledge
HRIS
Microsoft Office
Employee Performance Evaluations
Recruiting and interviewing
Employee Scheduling
Retail Operations Management
Orientation and training
Workload Management
Financial Management
Business Administration
Recruitment and hiring
Project Management
Budgeting and finance
Customer Relationship Management (CRM)
Cost Reduction
Human resources administration
HR policies
Strategic Planning
Data Analytics
Labor law knowledge
Additional Information - Language
- English
- Punjabi
- Hindi
- French
Certification
Financial Advisor
Timeline
Assistant Manager/Recruiter
Boathouse/Blackwell Supply Chain
03.2023 - 01.2024
Sales Lead/Key Holder
Pandora (Bramalea City Centre)
10.2021 - 03.2023
Senior Manager/Human Resources
Access Career Solutions
06.2021 - 01.2023
Business Administration - Human Resource Management
Sheridan International College
01.2020 - 08.2022
Financial Advisor
06-2019
Social Worker
People For Change (NGO)
06.2017 - 11.2019
Owner/Store Manager
Mahinder Banquet
03.2017 - 11.2019