Manpreet Kaur
Administration
Gurugram,HR
Summary
Efficient Administrative team member with strong history of providing top-notch clerical support and operational assistance to support staff needs. Diplomatic communicator and self-motivated worker with decisive nature necessary to manage independent work. Experienced in coordinating documents, supplies and project resources.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Administrative Assistant
Vanbros
Gurugram, Haryana
11.2019 - Current
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Coached new employees on administrative procedures, company policies and performance standards.
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Offered departmental administrative support.
Administrative Executive
Travographer
Gurugram, Gurugram
03.2019 - 11.2019
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Assisted operations manager with planning of routine operations and special projects.
- Assisted with day-to-day operations of facility, including scheduling and customer service.
- Built and maintained relationships with affluent club members and guests.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Managed office activities by maintaining communication between clients, tracking records and filing all documents.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Established positive working relationships with colleagues, manager and customers through regular communication and effective anticipation of needs.
Administrator Assistant
Western Overseas
Kurukshetra, Haryana
03.2017 - 12.2018
- Performed routine clerical tasks by scanning, filing and copying documents.
- Maintained clean reception area to promote positive, professional environment for all stakeholders, including clients.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Front Desk Representative
Wisdom World School
Kurukshetra, Haryana
04.2011 - 02.2013
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
- Planned coverage needs and organized services to support incoming special events.
- Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel.
- Kept accounts in balance and ran daily reports to verify totals.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
- Maintained financial accuracy by collecting deposits, fees and payments.
- Promptly answered multi-line phone system and greeted callers enthusiastically.
Executive Assistant
Reliance
Kurukshetyra, Haryana
01.2006 - 01.2008
- Promoted team productivity by keeping supplies organized and well-stocked.
- Allocated executive tasks and managed complex calendars and administrative functions.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Provided administrative support to senior leadership and members of executive board while maintaining confidentiality.
Education
Bachelor of Arts -
Kurukshetra University
Kurukshetra 03.2000 - 05.2004
High School Diploma -
K. V Patiala Cantt
Punjab 04.1999 - 03.2000
High School Diploma -
K. V Nabha Cantt
Punjab 04.1997 - 04.1998
Skills
Office administration
Document conversion
Documentation and control
Social media knowledge
Travel coordination
Mail distribution
Mail handling
Office management
Appointment setting
Travel planning
Recordkeeping
Records management
Workflow planning
Relationship building
Data entry
Certification
Fashoin Desginer
Reading Books, Singing and Painting
I am not that much good in singing though I love to sing and knows all the tecniques of singing.
I love painting. I got first position in painting competition in my college.I love to create something new and unique on my canvas.
I love to read good novels. I love Chetan Bhagat's Novels.
Timeline
Administrative Assistant
Vanbros
11.2019 - Current
Administrative Executive
Travographer
03.2019 - 11.2019
Administrator Assistant
Western Overseas
03.2017 - 12.2018
Front Desk Representative
Wisdom World School
04.2011 - 02.2013
Executive Assistant
Reliance
01.2006 - 01.2008
Bachelor of Arts -
Kurukshetra University
03.2000 - 05.2004
High School Diploma -
K. V Patiala Cantt
04.1999 - 03.2000
High School Diploma -
K. V Nabha Cantt
04.1997 - 04.1998