Summary
Overview
Work History
Education
Skills
Accomplishments
Work Preference
Timeline
Teacher
Manpreet Kaur

Manpreet Kaur

Rajpura

Summary

I am seeking an opportunity in a company where I can use my experience and education to help the company meet and surpass its goals. I would like to work with your progressive company where I can make use of my extensive experience and detail knowledge of business activities.

Logistics and supply chain professional skilled in the improvement of supply chain operations to increase efficiency. People-oriented team leader successful in monitoring performance, delegating work and motivating members.

Successful Director of Customer Logistics experienced in forming strategic partnerships and participating in complex negotiations to achieve business objectives.

Overview

8
8
years of professional experience

Work History

Logistics Manager (HOD)

(Okshan) Sanch motors Private Limited
Chandigarh
04.2024 - Current
  • I am handling all operations as a operation manager in Sanch motors.
  • I am seeing Logistics, Inventory, RTO Related work, Payments, Client management , Grievances, Documentation, lone closure, HPA, terminate, bank NOC, settlement of loan, Documents track from DTDC, dealer grievance’s like NOC not received, document not received, refund not Received, NOC approval, Docket rating, Dispatched document to the dealer, Serve as the primary.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Collaborated with management team on long-term strategic planning initiatives for the organization.
  • Addressed customer concerns with suitable solutions.
  • Maintained relationships with key stakeholders like customers, suppliers, distributors.
  • Monitored inventory levels and initiated re-stocking processes when necessary.
  • Analyzed data to identify trends in customer demand and adjusted supply chain accordingly.

TEAM LEADER OPERATIONS

Cars24 Pvt Ltd
Chandigarh
01.2019 - 03.2024
  • I am handling all HPH operations as a Team Leader in CARS24.
  • I am seeing Logistics, Inventory, Rto related work, post sales management ,Team handling, Documentation, Lone closure, HPA, terminate, Bank NOC, Settlement of loan Documents track from DTDC, Dealer grievance's like NOC not received, document not received, refund not Received, NOC approval, Docket rating, Dispatched document to the dealer, Serve as the primary
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
  • Point of contact within DTDC for courier issues Track and gather data for measuring trends and identifying areas in which improvement to the fulfillment process could be made
  • Highly motivated/self-starter with a sense of ownership, a willingness to learn, and a strong desire to succeed
  • Participate in the individual performance management program, and personal development planning,Manage repairs and maintenance, minor works and other work requests, tracking to completion

OPERATIONS COORDINATOR

Hinduja Leyland Finance Ltd.
Mohali
07.2017 - 12.2018
  • Advise borrowers on financial status and methods of payments
  • Coordinate with Branch Admin department to collect/provide the required information Ensure to Insure all company assets and update records time to timely
  • Maintain insurance policies, endorsements, records, information, data accurately and safely
  • Ability to take new tasks and perform as per the company requirements
  • Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
  • Maintained accurate records of all operational activities.

RECEPTIONIST

E- Solution Ltd.
Mohali
09.2016 - 06.2017
  • 10 Months Experience as a Receptionist in E-Solution Company
  • Greet and welcome guests as soon as they arrive at the office
  • Answer, screen and forward incoming phone calls
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail/deliveries
  • Update calendars and schedule meetings.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Compiled data from various sources into organized reports for management review.
  • Organized travel arrangements for staff members including flights, hotels, car rentals.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.

SALES OFFICER

Icici Bank
Panchkula
03.2016 - 08.2016
  • Casa inbound sales officer open current and saving accounts and handle customer query in bank and Sale other bank products
  • Wish list of customers through cold calling and promotion activities Meeting and completing account Opening formalities with strict adherence to KYC norms (Field verification Mandatory)
  • Engaging customer with multiple products at the time of account Opening( viz: Mobile banking/Net Banking registration/RD- FD activation)
  • Ensuring account activation & 3 month funding for incentive gating Generating Leads for family accounts and Other cross sell product Resolving customer queries/issues

Education

MBA - Supply Chain Management

Chandigarh University
12-2023

ICICI BANK TRAINING - Banking And Financial Support Services

VIDYA KNOWLEDGE PARK INSTITUTE (MEERUT)
02-2016

Graduate - Arts

PUNJABI UNIVERSITY PATIALA
12-2015

Computer course - Computer and Information Sciences

INTELLI EDUCATION INSTITUTE RAJPURA
03-2012

12th - ARTS

GOVT.GIRLS SCHOOL
12-2011

10th - 1OTH

ST. PAULS HIGH SCHOOL
12-2008

Skills

  • Proficient in Microsoft Word
  • Excel
  • PowerPoint and Outlook
  • Excellent verbal and written communication skills
  • Excellent Computer skills ( MS OFFICE Application)
  • Problem solving ability
  • Strong functional and control background
  • Strategic Sourcing
  • Data-driven decision-making
  • Supplier Relationship Management
  • Financial management and reporting
  • Logistics Management
  • Expense Control
  • Supply Chain Management

Accomplishments

  • Employee of the Month in 2016 4 TIMES(ICICI BANK)
  • Employee of the Month in 2022 (Cars24)
  • Leadership Awards in 2021 (CARS 24)
  • Best performer Awards in 2019 (Cars24)
  • Teamwork award in 2017 (Hinduja Leyland)
  • Ranbhoomi ka vijeta award in 2021 (Cars24)
  • Iron lady award in 2023 (Cars24)

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leave4-day work week

Timeline

Logistics Manager (HOD)

(Okshan) Sanch motors Private Limited
04.2024 - Current

TEAM LEADER OPERATIONS

Cars24 Pvt Ltd
01.2019 - 03.2024

OPERATIONS COORDINATOR

Hinduja Leyland Finance Ltd.
07.2017 - 12.2018

RECEPTIONIST

E- Solution Ltd.
09.2016 - 06.2017

SALES OFFICER

Icici Bank
03.2016 - 08.2016

MBA - Supply Chain Management

Chandigarh University

ICICI BANK TRAINING - Banking And Financial Support Services

VIDYA KNOWLEDGE PARK INSTITUTE (MEERUT)

Graduate - Arts

PUNJABI UNIVERSITY PATIALA

Computer course - Computer and Information Sciences

INTELLI EDUCATION INSTITUTE RAJPURA

12th - ARTS

GOVT.GIRLS SCHOOL

10th - 1OTH

ST. PAULS HIGH SCHOOL

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