Manpreet Singh

• Ensured optimal resource allocation by analyzing system requirements and managing capacity planning for cloud-based infrastructure.
• Contributed to the organization''s overall success by staying current on industry trends, emerging technologies, and best practices in DevOps methodologies, continuously incorporating this knowledge into ongoing projects and team trainings.
• Streamlined deployment processes by implementing automated tools and strategies, reducing time-to-market for new applications.
• Spearheaded containerization efforts to create portable, scalable applications that can be deployed seamlessly across various environments.
• Increased collaboration between development and operations teams through cross-functional workshops, trainings, and communication channels.
• Collaborated with upper management to drive strategy and implement new processes.
• Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.

• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
• Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
• Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
• Established team priorities, maintained schedules and monitored performance.

• Contributed to the development of IT strategy and long-term planning, aligning technology initiatives with overall business objectives.
• Evaluated emerging technologies for potential integration into existing systems, driving continuous improvement in technology infrastructure.
• Collaborated with cross-functional teams to develop and implement innovative IT strategies, improving overall business performance.
• Managing AWS Infra for Dev,Test,Prod for Baxter ShareSource
• Managing Build/Release (Jenkins) for Java Base project and Sonar Job for reporting
• Managing IaC on Git(BitBucket)
• Maintaining/Updating Chef CookBooks, Roles, Environment file, Boto Scripts and CloudFormation Stacks
• Deploying code using Red/Black deployment method
  Working with Ec2, S3, ELB, Security Groups, Auto Scaling, AMIs, CloudFormation, CloudWatch etc
• Use JIRA for daily workflow and for aglie methodology
  Single handed handling the DevOps process at off-shore(India)
  Recruiting for DevOps Team
• Monitoring Infra using CloudWatch, Splunk and Dynatrace(Not Primary task)
• Providing Support to Development team

• Working with Dev Team to create IaC(Infrastructures as Code)
• Guiding team with Cloud Native Stuff (Only on AWS)
• Creating POC with cloud , Virtualization and Containers
• Help in creating Ci/CD
• Trying to automate the stuff in AWS Cloud

• Managing AWS Infra for Above Internal Projects as well as clients Infra (DesigNet)
• Managing Team of four members in DevOps
• Managing GitLab for code and Jenkins for the deployment with Team (CI/CD)
• Managing different AWS Services for Above as well as for Client (DesigNet)
• Managing Internal as well as Clients Security on AWS
• Providing support to the Development in Deployment and managing Dev/Staging environment
• Managing DNS and SSL Certs for different Internal Projects (From GoDaddy as well as AWS Route-53)
• Creating different scripts for internal automation using bash as well as Ansible (Basic)
• Deploying Node Js and WordPress Stack for the Projects

• Accountable for monitoring and maintaining the up time of Kayako SAAS servers
• Implementing security patches and hardening the servers
• Proficient for working with server automation System (Chef)
• Accountable for:

o Creating shell scripts to automate task on servers

o Creating test servers on AWS as well as Digital Ocean cloud services

• Instrumental role in Migrating& Upgrading companies different portals& Servers
• Taking care of testing Chef cookbooks using kitchen.ci and Vagrant
• Managing heavy R&D in new technologies& managing domains DNS

• Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
• Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
• Handled activities related to:
  o Maintained companies hosted servers
  o Proficient for resolving clients query related with the hosted servers & product query via chats and tickets
• Hiring and training of new staff
• Established Kayako product online via RDP, SSH, FTP and using Team-Viewer

• Adaptable and proficient in learning new concepts quickly and efficiently.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Self-motivated, with a strong sense of personal responsibility.

Responsible for:
o Set up of per-requisites on clients server for installing product
o Installing product on clients server via SSH, RDP, FTP etc. independent of the Operating System
o Essayed a stellar role in troubleshooting clients query related with the product as well as server online via chats

and tickets& incoming&outgoing emails on clients server
o Effectively provide MySql support (Backup, installation and repair)&2nd level support in the company