Manpreet Singh
Kapurthala
Summary
Versatile Senior Barista with experience in specialty coffee preparation and staff management. Profound knowledge of coffee beans, brewing methods, and latte art with the ability to train others effectively. Demonstrated leadership skills with a focus on team building and excellent customer service. Proven record of improving store efficiency and streamlining processes for optimal functionality.
Overview
10
10
years of professional experience
Work History
As a Manager
Mr pizzeria
Rayya (Beas)
06.2024 - Current
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
As a Manager
Galini cafe
Amritsar
04.2023 - 05.2024
Senior Brista and Floor Incharge
Up state House
Hoshiarpur
12.2020 - 03.2023
As a Senior Brista
Cafetone
Beas
08.2018 - 10.2020
- Kept records of all transactions accurately while maintaining security standards at the POS station.
- Resolved conflicts between customers professionally while keeping an upbeat attitude.
- Performed maintenance duties such as cleaning grinders, emptying grounds containers and descaling machines regularly.
As a Senior Brista
Baker's cafe
Amritsar
06.2017 - 07.2018
As a Brista
Cafe coffee day
Amritsar
01.2016 - 05.2017
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Ground beans for espresso shots according to individual customer specifications.
Education
12 Pass in Punjab Board
Guru Khalsa High School
AmritsarSkills
- Beverage preparation
- Customer service
- Team training
- Inventory management
- Problem solving
- Workstation organization
- Coffee expertise
- Latte art
Languages
English
Beginner
A1
Hindi
Proficient
C2
Punjabi
Proficient
C2
Timeline
As a Manager
Mr pizzeria
06.2024 - Current
As a Manager
Galini cafe
04.2023 - 05.2024
Senior Brista and Floor Incharge
Up state House
12.2020 - 03.2023
As a Senior Brista
Cafetone
08.2018 - 10.2020
As a Senior Brista
Baker's cafe
06.2017 - 07.2018
As a Brista
Cafe coffee day
01.2016 - 05.2017
12 Pass in Punjab Board
Guru Khalsa High School
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