Manpreet Singh
New Delhi
Summary
Learning and development and product training leader with 9+ years of experience in sales enablement and retail capability building across consumer electronics and home appliances. Translates technical product knowledge into retail execution to drive sales growth. Builds scalable training programs using learning management systems and AI-enabled content tools.
Overview
3
3
Languages
1
1
Certification
8
8
years of professional experience
Work History
Product Training Manager
KEN LIFESTYLES PVT. LTD. (KENSTAR)
04.2024 - Current
- Spearhead product launch readiness initiatives by translating complex technical specifications into high-impact, sales-focused learning modules, USPs, consumer benefits, and premium presentations.
- Executed comprehensive product training and sales enablement roadmaps for internal sales teams, 2,400+ ISDs, dealers, distributors, and modern-trade partners (including Vijay Sales, Reliance Digital, and Electronics Mart).
- Contributed to enterprise LMS initiative by identifying requirements, evaluating vendors, assessing features, managing demos, and supporting seamless implementation.
- Leveraged advanced AI tools (ChatGPT, Gamma, NotebookLM, Microsoft Copilot, etc.) to enhance content development, visual learning design, and research workflows.
- Product Portfolios Managed: Air Coolers, Water Heaters, Air Fryers, Washing Machines, Microwave Ovens, OTGs, Mixer Grinders & JMGs, Induction Cooktops, Irons, and Small Home Appliances.
Product Trainer
HYUNDAI ELECTRONICS INDIA
11.2022 - 03.2024
- Engineered and delivered targeted product training and live demonstrations, enabling national retail and channel partners to effectively launch and promote new products.
- Enhanced partner engagement and sales confidence by translating technical specifications into practical retail scripts that improved product knowledge.
- Developed comprehensive learning materials and evaluation frameworks that clarified product differentiation and competitive positioning for increased consumer value understanding.
- Managed product portfolios, including LED TVs, air conditioners, refrigerators, and washing machines.: LED TVs, Air Conditions, Refrigerators, and Washing Machines.
Shop Demonstrator – Sales Executive Function
QUESS CORP LTD. / MANPOWER GROUP – SAMSUNG INDIA
07.2020 - 11.2022
- Orchestrated frontline retail sales performance through consultative customer engagement, personalized needs-based recommendations, and live high-impact product demonstrations.
- Managed product portfolio of LED TVs, optimising selection and inventory for effective sales support.
- Conducted market observations and competitor analysis to enhance in-store brand positioning and display strategies.
Shop Demonstrator – Sales Executive Function
MANPOWER GROUP SERVICES – SONY INDIA
05.2018 - 07.2020
- Maximized retail conversions through expert product presentation, articulation of advanced technological features, and consumer-centric value communication.
- Oversaw product portfolios for Sony BRAVIA LED TVs and audio products, ensuring optimal product presentation and customer satisfaction.
- Developed expertise in retail execution, customer psychology, and frontline sales relationship management to enhance customer engagement.
Education
Master of Business Administration (MBA) - Marketing
Manpan University Jaipur (Online)
01-2026
Bachelor of Arts (B.A.) -
University of Delhi (School of Open Learning)
Business and Marketing Strategies Specialization
University of London (Coursera)
Research Methodologies
Queen Mary University of London (Coursera)
Attract and Engage Customers with Digital Marketing
Google (Coursera)
Skills
- Product training
- Training development
- Sales enablement
- Sales enablement and customer engagement
- Customer engagement
- LMS implementation
- Curriculum development
- Training needs analysis
- Performance assessment
- Market analysis
- Market analysis and content development
- Content development
- Learning management
- Interactive learning design
- Classroom and virtual facilitation
- Go-to-market strategy
- Cross-functional stakeholder management
- Team collaboration
- Presentation skills
- Team collaboration and presentation skills
Languages
English
Advanced
C1
Hindi
Advanced
C1
Punjabi
Upper Intermediate
B2
Certification
- Business and Marketing Strategies Specialization | University of London (Coursera)
- Research Methodologies | Queen Mary University of London (Coursera)
- Attract and Engage Customers with Digital Marketing | Google (Coursera)
Hobbies and interests
- Reading Books
- Researching Technologies
Accomplishments
- Outstanding Contribution Award – Training & Development: Awarded by Ken Lifestyles (Kenstar) at the Annual Employee Meet (2025–2026), personally recognized by the CEO and COO.
- HR Recognition for ISD Deployment: Received a dedicated certification from Kenstar leadership for excellence during the large-scale ISD deployment initiative achieving ~94% execution.
Timeline
Product Training Manager
KEN LIFESTYLES PVT. LTD. (KENSTAR)
04.2024 - Current
Product Trainer
HYUNDAI ELECTRONICS INDIA
11.2022 - 03.2024
Shop Demonstrator – Sales Executive Function
QUESS CORP LTD. / MANPOWER GROUP – SAMSUNG INDIA
07.2020 - 11.2022
Shop Demonstrator – Sales Executive Function
MANPOWER GROUP SERVICES – SONY INDIA
05.2018 - 07.2020
Master of Business Administration (MBA) - Marketing
Manpan University Jaipur (Online)
Bachelor of Arts (B.A.) -
University of Delhi (School of Open Learning)
Business and Marketing Strategies Specialization
University of London (Coursera)
Research Methodologies
Queen Mary University of London (Coursera)
Attract and Engage Customers with Digital Marketing
Google (Coursera)