Results-oriented Operations and Quality Management expert with 14+ years of experience in the B2B Lead Generation industry. Proficient in campaign tracking, delivery planning, database management, and process improvement. Drives operational efficiency, ensures quality assurance, and achieves sales growth while fostering collaborative environments and surpassing targets. Certified in Six Sigma (Green Belt & Yellow Belt) with strong negotiation and risk management skills. Dedicated business professional who consistently meets company goals through organized practices. Thrives under pressure and adapts to new situations and challenges to enhance the organizational brand.