Manreet Kaur
New Delhi
Summary
Dynamic and results-driven professional with a strong background in customer service and sales, previously excelling as a Call Center Agent. Proven ability to foster client relationships and resolve issues effectively. Skilled in Microsoft Office and adept at multitasking, ensuring high-quality service and satisfaction in fast-paced environments.
Overview
1
1
year of professional experience
3
3
Languages
Work History
Nail Technician
11.2024 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
- Demonstrated expertise in various nail art designs, attracting new customers seeking unique styles for special events or everyday wear.
Call Center Agent, Inbound Sales
08.2025 - 12.2025
- Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
- Developed an in-depth understanding of company offerings, enabling confident presentation of tailored solutions to clients'' needs.
- Navigated challenging situations with professionalism, demonstrating empathy towards customer concerns and finding effective resolutions.
- Minimized dropped calls by implementing effective call control techniques, ensuring smooth transitions between topics during conversations.
Education
Associate of Arts -
Sukho Khalsa Sr Sec School
New Delhi, India 04.2001 -
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Microsoft office
Problem-solving
MS office
Data entry
Microsoft Word
Multitasking
Time management
Team management
Timeline
Call Center Agent, Inbound Sales
08.2025 - 12.2025
Nail Technician
11.2024 - Current
Associate of Arts -
Sukho Khalsa Sr Sec School
04.2001 -
Languages
English
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)
Punjabi
Bilingual or Proficient (C2)
Hobbies
I enjoy listening to music, cooking different dishes, practicing nail art, spending quality time with my family, and traveling to new places. These activities help me stay creative, patient, and adaptable.