Mansha Chhabra
New Delhi
Summary
Results-oriented professional with 2 years of experience in project management, strategic planning, and client relations. Demonstrated success in optimizing operations and enhancing business processes through data analysis and cross-functional collaboration.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sr. Recruiting Coordinator - People Operations
People Scout - Trueblue
Gurgaon
02.2021 - 09.2022
- Operational Efficiency :Implemented process improvements, reducing operational inefficiencies by 30% and accelerating client service delivery.
- Client Onboarding and Satisfaction :Managed onboarding for 7 new hires, ensuring alignment with client needs and improving efficiency.
- Single Point of Contact (SPOC) :Streamlined critical processes as SPOC, enhancing operational effectiveness and stakeholder satisfaction.
- Documentation and SOP Development:Maintained up-to-date documentation and crafted comprehensive SOPs, leading to a 30% reduction in client process inefficiencies.
Education
MBA - Operations Management
NMIMS
01-2023
PGDM - Business Analytics
IIIT Bangalore
01-2023
BBA -
IINTM, Affiliated To GGISPU
01-2020
Skills
- Project Management
- Client Relationship Management
- Cross-Functional Collaboration
- People Operations
- Strategic Planning and Execution
- Business Process Improvement
- Leadership and Training
- Data Analysis (SQL, Python, Excel)
- Data Visualization (Power BI and Excel)
Certification
- Visualize data with Power Bi | Growth School
- Machine Learning Workshop | KIMO.AI
Timeline
Sr. Recruiting Coordinator - People Operations
People Scout - Trueblue
02.2021 - 09.2022
MBA - Operations Management
NMIMS
PGDM - Business Analytics
IIIT Bangalore
BBA -
IINTM, Affiliated To GGISPU
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