MANSI BHAGAT
VISA FILING
Jalandhar
Summary
FRONT DESK ASSISTANT
Dynamic Front Desk Receptionist with proven expertise at IMMIGRATION in enhancing customer satisfaction and streamlining operations. Skilled in data entry and record maintenance, I effectively managed calendars and resolved customer issues promptly. My strong communication abilities and attention to detail contributed to a well-organized reception area and efficient meeting arrangements.
VISA FILING
Highly organized and detail-oriented Visa Officer with experience in tourist visa or visitor visa. Proven ability to assess applications, manage high caseloads, and ensure compliance with immigration laws. Experienced in conducting interviews, background checks, and maintaining accurate records. Adept at using various visa application systems and databases. Committed to providing efficient and accurate visa processing while maintaining the highest standards of integrity and customer service
Overview
4
4
years of professional experience
3
3
Languages
Work History
Front Desk Receptionist
Immigration Services
03.2023 - 07.2025
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled sensitive information in a confidential manner.
- Maintained an organized reception area, and ensured that all guests were attended to promptly.
- Prepared conference rooms prior to meetings by arranging the furniture layout, setting up audio-visual equipment, and ensuring refreshments are available if required.
- Greeted customers warmly, and made them feel welcome.
- Responded to customer inquiries via phone, email, and in person.
- I answered incoming calls, redirected callers to the appropriate personnel or department, and took messages as needed.
- Updated customer information in databases regularly to ensure the accuracy of records.
- Resolved any customer complaints or issues in a timely fashion, following established protocols.
- Managed the company calendar and scheduled events.
Visa Filing
Immigration Services
03.2023 - 07.2025
- Reviewed all visa applications and determined whether they satisfied all requirements.
- Affixed visa to all passports that satisfied government requirements.
- Helped expedite visa processing services.
- Accepted visa applications were sent in the mail and processed.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
Front Desk Receptionist
Show Room
07.2021 - 03.2023
- Maintained accurate records of daily transactions, including deposits and withdrawals.
- Executed data entry into computer systems to ensure precise customer information.
- Managed company calendar and coordinated event scheduling.
- Balanced daily transactions using a computerized point-of-sale system.
Education
Bachelor - Computer Applications
DAV College
Skills
Customer service and support Data
Timeline
Front Desk Receptionist
Immigration Services
03.2023 - 07.2025
Visa Filing
Immigration Services
03.2023 - 07.2025
Front Desk Receptionist
Show Room
07.2021 - 03.2023
Bachelor - Computer Applications
DAV College
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