MANSI BHALLA
New Delhi
Summary
Dynamic HR Recruiter and Administrator with proven expertise in recruitment support and administrative improvement, honed at Kr Mangalam World School. Excelled in team leadership and problem-solving, significantly enhancing recruitment processes and administrative efficiency. Skilled in vendor management and meeting facilitation, demonstrating a strong ability to multitask and drive results through effective team collaboration and innovative strategies.
Overview
8
8
years of professional experience
Work History
Administrator ( Front Office Manager )
Kr Mangalam World School
New Delhi
08.2018 - Current
- Answered incoming calls and responded to customer inquiries.
- Maintained filing system for important documents such as contracts and invoices.
- Coordinated meetings, conferences, travel arrangements.
- Provided general administrative support to staff members.
- Prepared reports on various projects for management review.
- Performed data entry tasks into computer databases from paper documents.
- Developed spreadsheets to track project progress, budgets and other related data.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Supported departmental activities by providing clerical assistance as needed.
- Ensured that all paperwork was completed accurately before submission deadlines.
HR Recruiter
Imaginators Consultancy
New Delhi
11.2016 - 07.2017
- Conducted interviews with potential candidates, evaluated their qualifications and made hiring decisions.
- Reviewed resumes and applications to determine which candidates met the position criteria.
- Assisted in creating a positive candidate experience by providing timely updates throughout the recruitment process.
- Developed and implemented recruiting plans to meet staffing goals.
Education
Bachelor of Education - Educational Psychology, Curriculum Development
Maharshi Dayanand University
Rohtak 12-2020
Bachelor of Philosophy - Explores Existence, Knowledge, Ethics, Reason
Delhi University ( JDMC )
NEW DELHI01-2017
Skills
- Recruitment support
- Scheduling
- Meeting facilitation
- Record preparation
- Mail handling
- Help desk tickets
- Reporting and documentation
- Skype
- Team building
- Administrative improvement
- Problem-solving aptitude
- Professionalism
- Problem-solving abilities
- Vendor Management
- Time management abilities
- Team Leadership
- Multitasking Abilities
- Contract Negotiation
- Experience in leadership
Affiliations
- Team Management: Supervised and trained front desk staff to ensure exceptional service standards and smooth daily operations.
- Customer Service: Addressed and resolved guest inquiries and complaints, ensuring high levels of client satisfaction.
- Scheduling and Coordination: Managed staff schedules and coordinated shifts to optimize coverage and maintain service quality.
- Budgeting and Resource Allocation: Oversaw front office expenses, managed budgets, and controlled resources to maintain cost-effective operations.
- Performance Monitoring: Assessed staff performance through regular evaluations and provided feedback for professional growth.
- Reporting and Record-Keeping: Maintained accurate records of front office activities, guest feedback, and financial transactions.
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Administrator ( Front Office Manager )
Kr Mangalam World School
08.2018 - Current
HR Recruiter
Imaginators Consultancy
11.2016 - 07.2017
Bachelor of Education - Educational Psychology, Curriculum Development
Maharshi Dayanand University
Bachelor of Philosophy - Explores Existence, Knowledge, Ethics, Reason
Delhi University ( JDMC )
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