Mansi Choudhary

As a learning and development professional my work experience comprises of consulting, programme design, delivery and operations. I have an extensive experience of 14 years in L&D strategy building and leadership development. I have expertise in designing customized programmes for leadership development and other learning solutions.

My experience also include: recruitment & selection, induction & orientation, change management, vendor management, policies - development and implementation, finance/invoicing, performance management - goal settings and KPI. I have also been instrumental in designing and implementing various HR processes, like - Reward and Recognition program, Employee engagement initiatives.

Highlights: Predictive analysis for leadership pipeline, Action Learning, Structured OJT, eLearning, Knowledge Management, HPT, Learning operations and analytics.

Strengths
Personal: self driven, leadership skills, solution driven, good written communication skills and an excellent team player and leader.
Professional: promote adaptability, open to change, value business relationships, approachability, participation in HR projects other than KPIs, promote work life balance, health and wellness at work.

ð Designed content development plan for SOP, ILT, WBT, Assessments, Job Aides, Process flows and GPU Training delivery

ð Demonstrated the ability to plan and manage multiple projects simultaneously

ð Build and manage senior client relationships (expectations, communications, escalation, etc.)

ð Actively got involved in end to end project events till the closure of the project, post go live

ð Executed the training delivery and resource plan for the project

ð Trained colleagues from L&D and core businesses on the transformed systems ensuring readiness for the ‘Change’ and ‘Go-Live’

ð Designed and developed training courses / curriculum in line with ADDIE Principles

ð Executed competency mapping exercises to determine the skill gap and suggest relevant learning roadmap, aimed to up-skill the colleagues

ð Worked with Ops to identify the training needs and enrol them on the programs accordingly and evaluate results at Kirkpatrick’s Level 2

ð Developed & facilitated content for various business units keeping in mind the target audience and their respective training needs

ð Evaluated training effectiveness by measuring training impact in an organisation

ð Conducted Training Need Assessment through Direct Observation, consultation with persons in key positions, and/or with specific knowledge, tests, work samples

ð Worked with stakeholders to achieve Operational goals consistently and improve performance through Performance Improvement plan (PIP) and track results up to Kirkpatrick’s Level 4.

ð Conceptualizing and implementing need based process modifications like developing material, modules and processes of training after thorough analysis to enhance operational efficiency and optimize resource utilization

ð Improve Process Efficiency by working on bottom quartile performers

ð Involved in developing simulation based training modules for products / process and host them on the LMS portal