Mansi Kumari
Delhi
Summary
Orderly and committed administrative assistant offering 2.5 years of solid skills in customer relation, good multitasking abilities and a self-motivated personality , comfortable working alone or with teams to accomplish on time and accurate clerical tasks.
Overview
6
6
years of professional experience
Work History
Sales Associate
WATRANA TRACTION
03.2023 - Current
- Tailored service solutions to meet consumer requirements.
- Contacted current and potential clients to promote, upsell, and cross-sell products and services.
- Managed customer accounts, keeping accurate records of transactions and interactions.
- Generated and presented regular updates of sales reports within deadlines.
Admission Counsellor
IBT Institute Pvt Ltd
New Delhi
03.2022 - 03.2023
- Demonstrated warm, welcoming, and companionable service, communicating empathetically with a diverse range of people and needs.
- Conducted counseling using a wide range of methods, including face-to-face and phone.
- Used quick decision-making skills to provide smart, on-the-spot answers to student concerns.
- Created counseling and recovery plans for clients based on difficulties and goals required.
- Kept detailed records up to date, maintaining strict confidentiality to safeguard clients.
- Planned and executed new strategies to increase sales.
- Encouraged students to be open and talk about their goals and support.
Front Desk Receptionist
Jindal Composite Tubes Pvt Ltd
New Delhi
02.2021 - 02.2022
- Maintained a clean and orderly reception area to impress and welcome visitors.
- Provided bookkeeping of important files.
- Filed and maintained invoices, customer records, and other paperwork to facilitate ease of retrieval.
- Booked conference rooms and meeting spaces, coordinating supplies, and catering for company events.
- Kept office inventory levels optimized with timely restocks and accurate purchase order management.
- Received and dispersed incoming mail and correspondence, and shipped outgoing items daily.
- Organized a smooth flow of incoming and outgoing parcels, and communication.
Sales Staff Amazon
Multiplier Brand Solution Pvt Ltd
Bangalore
06.2019 - 11.2019
- Promoted Amazon Alexa, Fire tv Stick Products to walking customers.
- Created product description and listing information.
- Informed customers of promotions and special offers to increase sales and revenue.
- Tracked inventory shipments of new products.
- Educate customers on how to use products or services by providing demonstrations and presentations.
- Addressed customers' queries to provide information regarding product specifications and uses.
Education
Bachelor of Arts - Arts
Delhi University
New Delhi, DLSkills
- Phone counseling
- Problem solving
- Polite and friendly
- Meeting expectations
- Relationship building and management
- Calm under pressure
- Administrative support
- Appointment scheduling
- Package and mail thereceipt
- Cash transactions
- Record keeping
- Administrative skills
- Call handling
- File maintenance
Timeline
Sales Associate
WATRANA TRACTION
03.2023 - Current
Admission Counsellor
IBT Institute Pvt Ltd
03.2022 - 03.2023
Front Desk Receptionist
Jindal Composite Tubes Pvt Ltd
02.2021 - 02.2022
Sales Staff Amazon
Multiplier Brand Solution Pvt Ltd
06.2019 - 11.2019
Bachelor of Arts - Arts
Delhi University
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