Mansi Sharma
New delhi
Summary
Talented Interpreter with advanced conversational abilities in Japanese and English. Maintain emotion, style and content of speaker's words in translations and familiar with deeper cultural context behind phrases.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Japanese Language Expert
WNS Global Services
New Delhi
03.2024 - Current
- Performed assessment of generated Japanese AI prompt responses for query accuracy and efficiency within specified deadlines.
- Successfully applied SOP guidelines to categorize and separate products into appropriate sections within the product catalog.
Assistant System Engineer
Tata Consultancy Services
New Delhi
11.2021 - 03.2024
- Gained 2 years of hands-on experience in maintenance support on IBM and FUJITSU mainframe platforms
- Extensive experience in providing L1 tech support using RUMBA, WSMGR tools, and Service Now Application.
- Took responsibility for monitoring mainframe batch jobs, observing their status, scheduling related incident failures, and staying on top of ServiceNow page for incident notifications as well as production access alerts.
- Investigated, escalated, resolved, and performed follow-up tasks on system issues, as well as routine tasks according to policy standards.
Admin Cum Language Class Coordinator
Team language services
New Delhi
08.2019 - 02.2020
- Managed and maintained school accounting records.
- Successfully addressed and resolved administration-related concerns.
- Ensured accurate comprehension of study materials through bilingual translation.
Education
MBA - Finance
Narsee Monjee Institute of Management Studies(Onli
08-2023
Bachlor of Commerce - Finance
Shaheed Bhagat Singh College, University of Delhi
06-2018
High School -
Kendriya Vidyalaya
03-2015
Skills
- Business Japanese proficiency
- Japanese cultural understanding
- Group Work Facilitation
- Proficient in Microsoft Office Suite
Accomplishments
- Spot Award (09/2023 - Present) Received Spot Award and Xcelerate worrier from TCS once in a year
Languages
Hindi
First Language
English
Proficient (C2)
C2
Japanese
Advanced (C1)
C1
Certification
- JLPT N5
- JLPT N4
- NATQ3
- Yoga certification Board(Ministry of Ayush)
Timeline
Japanese Language Expert
WNS Global Services
03.2024 - Current
Assistant System Engineer
Tata Consultancy Services
11.2021 - 03.2024
Admin Cum Language Class Coordinator
Team language services
08.2019 - 02.2020
MBA - Finance
Narsee Monjee Institute of Management Studies(Onli
Bachlor of Commerce - Finance
Shaheed Bhagat Singh College, University of Delhi
High School -
Kendriya Vidyalaya
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