Summary
Overview
Work History
Education
Skills
Certification
Websites
Accomplishments
Hobbies and Interests
Languages
Hr Admin Functions
Internship
Language Proficiency
Timeline
Generic
Mansi Srivastava

Mansi Srivastava

Lucknow

Summary

Dynamic Office Administrator and HR Specialist with a proven track record at Prenit World LLP, excelling in data analysis and customer service. Spearheaded training initiatives, enhancing team performance and achieving sales targets. Adept at project management and fostering client relationships, driving strategic business outcomes through effective leadership and analytical thinking.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Office Administrator Cum HR Specialist

Prenit World LLP
07.2019 - Current
  • Led training and development of marketing department administrative staff over a span of 4 years, ensuring high standards of accuracy, attention to detail, and compliance with organizational protocols.
  • Planned and facilitated client engagements—both institutional and individual—to streamline communication and enhance the effectiveness of business interactions.
  • Collaborated closely with the sales team to craft tailored product-pitching strategies, aligning them with evolving market needs and consumer behavior insights.
  • Applied region-specific marketing strategies to support broader business objectives, ensuring consistency and alignment with the company’s strategic direction.
  • Managed customer relationships proactively, responding to inquiries, resolving complaints, and ensuring a positive brand experience.
  • Oversaw the execution of marketing projects, providing input on budgeting and resource allocation to maximize ROI and operational efficiency.
  • Cultivated enduring client relationships by identifying key pain points, anticipating needs, and offering data-backed, value-driven solutions.
  • Leveraged business analytics expertise gained from IIM Ahmedabad to drive data-informed decision-making, optimize operational workflows, and support marketing initiatives through actionable insights and performance tracking.
  • Achieve sales targets through effective planning, setting goals, analyzing performance and projecting future performance.
  • Identifying agencies to conduct market research for a prospective deal, assess market potential.
  • Researching new training materials and supplies that might enhance our training procedures and provide value to our employees.
  • On-board new hires and assign them to training sessions.
  • Support Customer Success and Account Management teams in advancing business and demos for prospects as and when requested.
  • Award Winner for the best youth Creative Business Model for investors.

Education

French A1 level -

Alliance Franchise
Lucknow
01-2025

Certification of People Skills-Power BI - Business Analytics

Synergy School of Business Skills |NSDC
New Delhi
06.2023

Certification of People Skills-Advanced Excel - Business Analytics

Synergy School of Business Skills |NSDC
New Delhi
05.2023

BBA-MS -

National Post Graduate College (University of Lucknow)
Lucknow
01.2019

Executive Program in HR Analytics - Business Analytics

Indian Institute of Management, IIM-Lucknow
Ahmedabad

Communication and Interpersonal Skills - Interpersonal Skills

University of Leeds
Online

Health Emergencies Program of WHO - Healthcare

John Hopkins University
Online

Introduction to Business Management - Business Management

Kings College, London
Online

Skills

  • Data analysis
  • Microsoft Excel
  • Power BI
  • Project management
  • Customer service
  • Team collaboration
  • Interpersonal communication
  • Business strategy
  • Leadership and supervision
  • Office administration
  • Office management
  • Payroll
  • Human resources
  • Business administration
  • Training development
  • Workforce management
  • Payroll and accounts payable and receivable
  • Administrative support
  • Payroll administration
  • Performance improvement
  • Analytical thinking
  • Management consultation
  • Good judgment

Certification

  • Executive Program in HR Analytics, Indian Institute of Management, IIM-Lucknow
  • Certification of People Skills, Power BI, Synergy School of Business Skills| NSDC, 06/01/23
  • Certification of People Skills, Advanced Excel, Synergy School of Business Skills| NSDC, 05/01/23
  • Financial globalization and the global financial cycle, American Development Bank Institute (ADBI)
  • Communication and interpersonal skills, University of Leeds (online)
  • Health Emergencies Program of WHO (COVID-19 contact tracing), Johns Hopkins University
  • Introduction to Business Management, King's College, London (online)
  • French A1 level certified, Alliance Française, Lucknow

Accomplishments

  • 6-time gold medalist (academics)
  • Intercollege Best Speaker Award against the notion of demonetization
  • Award winner for the best youth creative business model for investors
  • Top 1% in the course - EPABA from IIMA

Hobbies and Interests

  • Singing
  • Working for social betterment (worked for 4 NGOs, working towards menstrual hygiene and differently-abled kids)

Languages

  • Hindi
  • English
  • French (A1 Level Certified)

Hr Admin Functions

  • Responsible for HR & admin functions. Taking care of Onboarding process.
  • Implement and review payroll processing systems to ensure timely and accurate processing of payroll transactions including salaries, benefits, taxes, and other deductions.
  • Analyze data to identify trends and recommend solutions to improve performance, retention, and employee experience.
  • Handling employee orientation, induction.
  • Assist in formulation of policies for the company.
  • Effectively manage OD functions.
  • Work with the team on long term plans and function specific initiatives.
  • Drive engagement initiatives like – Mentoring program, Voice of Employee, Round tables and Rewards and recognition.
  • Partner with other HRBPs to drive Career path sessions/ initiatives.
  • Support the L&D team in conducting training needs assessment for employees across levels.
  • Building managerial capability for leadership.
  • Point of contact for all employee grievances and partner with the HR Business Partner in conducting necessary investigations.
  • Providing MIS support for Attrition analysis, including analyzing Exit interview, observation and highlighting important aspects, prepare and publish BI dashboards.
  • Recently entered into Statutory compliance, employee life cycle.
  • Analyze, develop, monitor and work with employer branding team to develop strong branding strategies and manage customer relationship.
  • Partner with business unit leaders to conduct workforce planning and align recruiting plan for the year, act as point of escalation as challenges arise.

Internship

Karvy Stock Broking Exchange Ltd., Share Market Analyst, 10/01/18, 11/30/18

Language Proficiency

Hindi
First Language
French
Intermediate (B1)
B1
English
Proficient (C2)
C2

Timeline

Office Administrator Cum HR Specialist

Prenit World LLP
07.2019 - Current

French A1 level -

Alliance Franchise

Certification of People Skills-Power BI - Business Analytics

Synergy School of Business Skills |NSDC

Certification of People Skills-Advanced Excel - Business Analytics

Synergy School of Business Skills |NSDC

BBA-MS -

National Post Graduate College (University of Lucknow)

Executive Program in HR Analytics - Business Analytics

Indian Institute of Management, IIM-Lucknow

Communication and Interpersonal Skills - Interpersonal Skills

University of Leeds

Health Emergencies Program of WHO - Healthcare

John Hopkins University

Introduction to Business Management - Business Management

Kings College, London
Mansi Srivastava