KUSH UPADHYAY
Indore
Summary
Customer-focused BBA student with hands-on experience in sales, operations, and client relationship management. Skilled in resolving customer queries, cross-selling financial products, and delivering excellent service over calls. Proven ability to drive revenue growth, manage client interactions, and handle operations efficiently. Strong communication and problem-solving skills with a keen interest in banking and customer engagement. Seeking to contribute as a Relationship Manager – Phone Banking at ICICI Bank.
Overview
1
1
year of professional experience
1
1
Language
Work History
Co-Founder of Printing simplified
Printing simplified
10.2024 - Current
- PRINTING SIMPLIFIED - is a manufacturing startup specializing in customized printed clothing and bags for education institutes and corporate clients.
- We focus on delivering high-quality, cost-effective branding solution tailored to client requirements.
- We have accomplished 20% month on month growth and successfully crossed Rs.10Lakh in revenue.
- My Role & Responsibility:
- Sourcing and procuring required raw materials
- Maintaining vendor-customer relations.
- Co-ordinating for delivery of order.
- Key Skills: Sales& Marketing, Operation &stock management
Operation Executive
innomed india
06.2025 - 08.2025
- Operations Executive Intern
- Innomed India | June 2025 – Aug 2025
- Assisted in day-to-day operations including inventory management, vendor coordination, and procurement support based on hospital demands and product available.
- Maintained records and documentation (shipments, purchase orders, contracts) via excel, ensuring accuracy and compliance.
- Supported the team in logistics planning and scheduling to streamline delivery timelines.
- Collaborated with cross-functional teams to resolve operational issues and improve efficiency.
- Gained exposure to quality control processes and regulatory compliance in the healthcare sector.
- Key Skills: overseeing daily operations, monitoring and reporting, Trade executive, day to day operations management
Education
B.B.A. - General Management
Medicaps University
01-2026
No Degree - CBSE
St Paul's Hs School
Indore, India 04.2001 -
10th - CBSE
St Paul's Hs School, Indore
08-2021
Skills
Problem-solving
Decision-making
Analytical thinking
Business development
Customer relationship management (CRM)
Sales & Cross -Selling
Banking Product Knowledge (Basics)
Operations Management
Vendor coordination
MS Excel
SEMINARS / TRAININGS / WORKSHOPS
- Indore World Summit 2022 Institute Name: NMIMS INDORE
- 01 Sep, 2022 - 03 Sep, 2022
- Key Skills: Team Management, Communications
- Represented Argentina in UNOOSA Committee at indore world summit 2022
POSITIONS OF RESPONSIBILITY
- Member of Event Management Team
- Managed various school events and interschool competitions.
- Headed management team of Model United Nations (MUN) Organized by S.T. Paul H.S. School
Timeline
Operation Executive
innomed india
06.2025 - 08.2025
Co-Founder of Printing simplified
Printing simplified
10.2024 - Current
No Degree - CBSE
St Paul's Hs School
04.2001 -
B.B.A. - General Management
Medicaps University
10th - CBSE
St Paul's Hs School, Indore