Summary
Overview
Work History
Education
Skills
Timeline
Generic
Mansoor Khan

Mansoor Khan

Customer Service

Summary

Dedicated Customer Service Representative, dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Adept in general accounting and finance transactions. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry. Multilingual, hardworking, and ready to join my next team.

Overview

5
5
years of professional experience

Work History

Cashier/Team Lead

Vi
1 2023 - Current
  • Handling logistics, bill payment and recharges of the customer.
  • Maintaining inventory and payment ledger in excel.
  • Assisting store manager in overall store operations.

Patient Advisor

Qi Life Care
10.2019 - 03.2020
  • Scheduled patient appointments and maintained accurate patient records.
  • Assessed patient needs, developed care plans and evaluated patient progress.

Retention Assist

Vodafone India LTD
4 2016 - 9 2019
  • Assisting store executive with retaining postpaid customer who wants to port-out or migrate their account into prepaid.
  • Handling customer escalations and achieving overall targets of service parameter.

Education

S.S.C -

St. Andrews
03.2009 - 2010.05

H.S.C - undefined

Tamil Nadu Board
09.2010 - 2012.05

B.COM - undefined

North East Frontier Technical University
06.2018 - 2021.05

PG in Blockchain Developer & Architecture - undefined

IIT Kanpur
02.2024 - 2024.05

Skills

Communication

Timeline

PG in Blockchain Developer & Architecture - undefined

IIT Kanpur
02.2024 - 2024.05

Patient Advisor

Qi Life Care
10.2019 - 03.2020

B.COM - undefined

North East Frontier Technical University
06.2018 - 2021.05

H.S.C - undefined

Tamil Nadu Board
09.2010 - 2012.05

S.S.C -

St. Andrews
03.2009 - 2010.05

Cashier/Team Lead

Vi
1 2023 - Current

Retention Assist

Vodafone India LTD
4 2016 - 9 2019
Mansoor KhanCustomer Service