Summary
Overview
Work History
Education
Skills
Timeline
Generic

MANTASHA

MANGLA VIHAR 2ND TRINGA CHAURAHA KANPUR

Summary

Dedicated back office assistant with strong customer service skills, data entry expertise, and a commitment to high customer satisfaction. Recognized for innovative contributions and effective teamwork. Detail-oriented back office assistant skilled in data entry and customer support. Committed to maintaining high standards of service and contributing positively to team dynamics. Efficient Back Office Assistant known for high productivity and completing tasks with precision. Skilled in data entry, record management, and administrative support. Excels in time management, problem-solving, and communication, ensuring smooth operational flow and supporting team objectives. Diligent Back Office Assistant with background in managing administrative tasks including correspondence, file management, and appointment scheduling. Strong interpersonal skills allow for effective communication with team members and clients alike. Known for enhancing office efficiency through streamlining processes, resulting in improved productivity. Experience in various software applications utilized in back office operations adds to overall effectiveness within such roles.

Overview

1
1
year of professional experience

Work History

Back Office Assistant

MANTASHA
KANPUR
03.2025 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Proposed innovative ideas and solutions that improved team performance and outcomes.
  • Collaborated with diverse coworkers to achieve goals and resolve issues related to products and services.
  • Identified needs of customers promptly and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Delivered excellent service and attention to customers during face-to-face interactions and phone conversations.
  • Worked with cross-functional teams to achieve goals.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Recognized by management for providing exceptional customer service.

Education

Bachelor of Arts - Writing

D.B.S. College Govind Nagar
GOVIND NAGAR KANPUR NAGAR
04-2023

Skills

  • Data entry
  • Meeting coordination
  • File management
  • MS office
  • Office supply management
  • Database entry
  • Customer service
  • Time management
  • Document management
  • Meeting facilitation
  • Document preparation
  • Report generation
  • Positive attitude
  • Customer support

Timeline

Back Office Assistant

MANTASHA
03.2025 - Current

Bachelor of Arts - Writing

D.B.S. College Govind Nagar
MANTASHA