Manthan Mehta
Store Manager
Vadodara,Gujarat
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Store Manager
Venus Data Products Pvt Ltd.
Vadodara
10.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Senior Sales Expert
Venus Data Products Pvt Ltd
Ahmedabad
10.2020 - 10.2024
- Exceeded sales targets consistently by utilizing strong prospecting and closing skills.
- Optimized pricing strategies to maximize profitability without sacrificing customer satisfaction levels.
- Increased sales revenue by developing and implementing effective sales strategies.
- Mentored junior sales advisors, providing guidance on best practices for achieving success in the role.
- Provided exceptional customer service, resulting in increased repeat business and referrals.
- Expanded client base by identifying potential customers and promoting products to meet their needs.
Eyewear Consultant
Sheth Opticals
Ahmedabad
02.2016 - 10.2020
- Improved customer satisfaction by providing personalized eye wear recommendations based on individual needs and preferences.
- Contributed to store profitability by upselling additional products such as lens coatings, cases, and cleaning accessories.
- Stayed current with industry trends by attending trade shows and conferences, applying new knowledge to better serve clients'' needs.
- Collaborated with optometrists and opticians to provide seamless patient care, facilitating accurate prescription orders and adjustments.
Store Manager
Peter & David Enterprises Pvt Ltd.
Gurgaon
10.2010 - 02.2016
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
Bachelor of Commerce - Marketing
The Maharaja Sayajirao University of Baroda
Vadodara, India 06.2006 - 06.2009
Skills
Staff supervision
Customer relations
Customer service
Team leadership
Friendly and positive
Staff management
Retail inventory management
Store operations
Team building
Team development
Timeline
Store Manager
Venus Data Products Pvt Ltd.
10.2023 - Current
Senior Sales Expert
Venus Data Products Pvt Ltd
10.2020 - 10.2024
Eyewear Consultant
Sheth Opticals
02.2016 - 10.2020
Store Manager
Peter & David Enterprises Pvt Ltd.
10.2010 - 02.2016
Bachelor of Commerce - Marketing
The Maharaja Sayajirao University of Baroda
06.2006 - 06.2009
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