MANTHAN SHARMA
New Delhi
Summary
Dedicated luxury professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work History
Product Manager
GALACIA (VRS FOODS)
New Delhi
06.2023 - Current
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Prioritized roadmap in order to achieve product goals and metrics.
- Coordinated project planning and execution with team members and team leads.
- Reviewed new opportunities to drive business strategy at planning sessions.
Assistant Store Manager
The Collective And International Brands
Hyderabad
03.2023 - 06.2023
- Managing, training and guiding the team
- Monitoring sales performance and analysis
- Developing sales strategies and Implementation
- Ensuring productivity and TCE standards
- Team Recruitment and Induction
- Identify and proactively resolve issues negatively impacting operations.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Team Manager and Coach
The Collective And International Brands
Hyderabad
09.2021 - 03.2023
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
- Led employee relations through effective communication, coaching, training, and development.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans, and follow-up procedures.
- Developed and implemented solutions based on client requirements.
- Headed and trained a team of associates and advisors.
- Complete hold on operations and backend work.
- Structured training and development plan for the team -planning and execution.
- Performance appraisal and control.
- Ensuing Significant growth at all levels from team to store.
Advisor
The Collective And International Brands
Hyderabad
01.2019 - 09.2021
- Client reinforcement and development
- Ensuring department growth
- Inventory control and stock Management Brand Development
- Trained new and existing employees on customer service best practices to improve overall customer handling skills.
- Planned, developed, and implemented strategies to convey information with key decision makers.
- Built and maintained relationships with clients to provide ongoing support.
- Highest contributor to the store business.
Education
MBA - Marketing And HR
NDIM
New Delhi 08.2017 - 08.2019
BCOM - General
MLN College
Yamuna Nagar, Haryana 07.2014 - 07.2017
XII -
SD Public School
Yamuna Nagar, Haryana 04.2013 - 03.2014
X -
SD Public School
Yamuna Nagar, Haryana 04.2011 - 03.2012
Skills
MS OFFICE
Client Management
Strategic planning
Team Management
Store Operations Management
Sales Data Analysis
Conflict Resolution
Customer Relationship Management
Active Listening
Team Training and Development
Budgeting
Research and trend analysis
Accomplishments
- Awarded by CEO of ABFRL for best frontline team 2022.
- Highest NSV contributor to the store during tenure as advisor.
- Achieved consistent store growth of over 40% during tenure as coach and ASM.
Timeline
Product Manager
GALACIA (VRS FOODS)
06.2023 - Current
Assistant Store Manager
The Collective And International Brands
03.2023 - 06.2023
Team Manager and Coach
The Collective And International Brands
09.2021 - 03.2023
Advisor
The Collective And International Brands
01.2019 - 09.2021
MBA - Marketing And HR
NDIM
08.2017 - 08.2019
BCOM - General
MLN College
07.2014 - 07.2017
XII -
SD Public School
04.2013 - 03.2014
X -
SD Public School
04.2011 - 03.2012