Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Mantu Singh

Mantu Singh

Lucknow

Summary

Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.

Overview

10
10
years of professional experience

Work History

Assistant Manager

Star Health And Allied Insurance Co.Ltd
Lucknow
2019.08 - Current
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

Agency Manager

Aditya Birla Health Insurance Co.Ltd
New Delhi
2018.07 - 2019.06
  • Built relationships with key representatives and stakeholders from valuable agency partners, targeting service specialists, strategists and managers vital to retaining clientele.
  • Delivered training sessions for agency partners and in-house team members to provide instruction and cultivate familiarity with company products and technologies.
  • Worked with agency partners to meet sales volume and strategic objective targets consistently, assisting key partners in generating revenue in new business volume.

Assistant Team Leader

Star Health And Allied Insurance Co.Ltd
New Delhi
2017.01 - 2018.06
  • Monitored team performance, tracked progress towards goals, identified areas of improvement and provided feedback to employees.
  • Set goals for performance and deadlines to comply with company plans and vision.
  • Utilized sales techniques to persuade customers to purchase product or service packages.
  • Identified opportunities for improvement in processes related to outbound calls.

Telesales Executive

Max Bupa Health Insurance Co. Ltd
New Delhi
2014.07 - 2016.12
  • Identified customer needs and offered appropriate solutions to meet those needs.
  • Provided detailed product information and educated customers on features, advantages, and benefits of products or services.
  • Generated new sales leads and presented findings to outside teams and supervisors for review.
  • Followed up on sales leads through outbound calling.
  • Achieved established sales targets by generating new customer accounts.
  • Answered incoming calls from customers seeking assistance with product or service related issues.

Education

Bachelor of Science -

Veer Kunwar Singh University
Ara, Bihar
2022-04

Intermediate (12th) -

Bihar School Examination Board
Patna Bihar
2012-04

High School (10th) -

Bihar School Examination Board
Patna Bihar
2010-03

Skills

  • Operations Management
  • Sales monitoring
  • Employee Scheduling
  • Recruiting and interviewing
  • Sales Reporting
  • Business Development
  • Strategic Planning
  • Team motivation
  • Retail Operations Management
  • Sales Growth

Languages

Hindi
First Language
English
Beginner
A1

Timeline

Assistant Manager

Star Health And Allied Insurance Co.Ltd
2019.08 - Current

Agency Manager

Aditya Birla Health Insurance Co.Ltd
2018.07 - 2019.06

Assistant Team Leader

Star Health And Allied Insurance Co.Ltd
2017.01 - 2018.06

Telesales Executive

Max Bupa Health Insurance Co. Ltd
2014.07 - 2016.12

Bachelor of Science -

Veer Kunwar Singh University

Intermediate (12th) -

Bihar School Examination Board

High School (10th) -

Bihar School Examination Board
Mantu Singh