Manu Deo Sharma

• Lead new IT business initiatives within a managed service delivery framework.
• Led $24 million portfolio of IT programs across EMEA, APAC, and AMER regions.
• Cultivated and maintained relationship with client IT Product group owner.
• Collaborated with service delivery leads to identify new IT opportunities.
• Collaborated with architects to establish project solutions and approaches.
• Defied technology and lifecycle roadmaps for Transformation Programs.
• Guided Project Managers in pre-sales to develop Statements of Work detailing program scope, deliverables, and schedules.
• Collaborated with multiple teams to outline RACI, Efforts, Pricing, Payment Milestones in Program Statement of Work (SOW).
• Met Revenue goals consistently, Achieved financial targets with healthy profit margins.
• Oversaw significant procurements exceeding $1 million, ensuring efficient tracking and maintenance of procurement records.
• Recruited and developed a team comprising project managers, technical engineers, architects, and PMO support.
• Implemented project management best practices and processes.
• Developed comprehensive PMO Library and templates.
• Authored PM Handbook, and Implemented reporting tools using Power BI.
• Prepared weekly reports for executive management detailing new business portfolio, revenue performance, and margin achievements.
• Highlighted key challenges, proposed mitigation strategies, and outlined recovery plan in weekly reporting.

• As program manager, managed and delivered global programs for multiple clients.
• Delivered program and projects in Data Center Migration for over 2500 Servers, Refresh of 4500 Windows 2008 Servers, patching of 5000 Linux servers.
• Saved $2M in EOL Licenses.
• Interacted with customers and clients to identify business needs and requirements. Responded to client RFP requests, and provided SOW.
• Hired, Trained, and Lead team of Project Managers.
• Built teams to address project goals and objectives for multiple projects.
• Leveraged project management processes and tools to define and execute projects.
• Established governance for program and project management.
• Identifed risks, issues and defined, & implemented mitigation plan.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Resolved conflicts , maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Recognized with many awards during my tenure with CSC / DXC.

• As Sr. PM created Project SOW defining project scope, cost & effort estimate, project timelines, deliverables, milestones.
• Developed project plans in Microsoft Projects with time schedule, critical path , milestones and resource cost.
• Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
• Maintain Risk & Issue register - define Risk probability and impact, owner and mitigation plan.
• Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
• Prepare weekly status report . Communicated project plans and progress to key stakeholders and project contributors.

• In the role of ERP lead for Peoplesoft and Oracle Databases, managed Oracle databases and PeopleSoft environment for 34 diverse US industry clients.
• I am certified Oracle Database Administrator (OCP) and managed team of Oracle Database and PeopleSoft Administrators.
• Resolved difficult and complex incidents affecting the operation and availability of production systems.
• Handled Performance issues and tuned the queries and databases.
• Awarded 2 times for Initiative and 2 times for People Growth.

Started my career as Software Trainee in Java, EJB and worked on development of in house ERP and CRM.

• Promoted to Assistant IT manager in 2004 and later to Deputy IT Manager 2006.
• Lead IT Infrastructure and Telecom engineers.
• Oversaw IT department operations.
• Effectively managed in Servers, Database, MS Exchange, OS, Desktops, telecom HW infrastructure.
• Established a new IT office of 60 users in Noida..
• Manged Server and telecom HW procurement
• Interacted and negotiated with vendors, outsourcers and contractors to secure products and services for Nortel and Avaya.
• Oversaw installtion and commissioning new IPLC lines from Reliance, VSNL and Bharti.