Manu Mohan M
Business Operations
Kozhikode
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Sales Executive
Indus Motors
Kozhikode
2018.08 - 2023.09
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Analyzed past sales data and team performance to develop realistic sales goals.
Marketing Manager
InternationalBusiness
Kozhikode
2019.10 - 2022.11
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Utilized market trends and target audience statistics to effectively and appropriately market products.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Recruited and hired capable team members to add value and diverse skills set to marketing department.
- Managed marketing budget and associated P&L to develop and execute marketing strategies, budgets and sales plans for business segments.
Relationship Manager
UpGrad Education Private Limited
Kozhikode
2021.05 - 2022.04
- Achieved goals for sale of Courses and services and exceeded performance metrics for customer service.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Facilitated workshops and seminars to educate customers on product features and benefits.
- Created and maintained databases to track customer discussions and preferences for accurate, updated records.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Developed strategic plans for day-to-day financial operations.
Service Counselor-Business Operations
Think And Learn Private Limited
kozikode
2022.04 - Current
- Proved successful working within tight deadlines and a fast-paced environment.
- Skilled at working independently and collaboratively in a team environment.
- Applied effective time management techniques to meet tight deadlines.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to develop and implement creative solutions to complex problems.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
SSLC -
Poyilkav High School
2011.05 - 2012.04
Higher secondary -
Palora HSS
2012.06 - 2014.04
BBA -
IEC University
2015.08 - 2018.05
Skills
CRM
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Service Counselor-Business Operations
Think And Learn Private Limited
2022.04 - Current
Relationship Manager
UpGrad Education Private Limited
2021.05 - 2022.04
Marketing Manager
InternationalBusiness
2019.10 - 2022.11
Sales Executive
Indus Motors
2018.08 - 2023.09
BBA -
IEC University
2015.08 - 2018.05
Higher secondary -
Palora HSS
2012.06 - 2014.04
SSLC -
Poyilkav High School
2011.05 - 2012.04
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