Manu Mohan M
Business Operations
Kozhikode
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Sales Executive
Indus Motors
Kozhikode
08.2018 - 09.2023
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Analyzed past sales data and team performance to develop realistic sales goals.
Marketing Manager
InternationalBusiness
Kozhikode
10.2019 - 11.2022
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Utilized market trends and target audience statistics to effectively and appropriately market products.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Recruited and hired capable team members to add value and diverse skills set to marketing department.
- Managed marketing budget and associated P&L to develop and execute marketing strategies, budgets and sales plans for business segments.
Relationship Manager
UpGrad Education Private Limited
Kozhikode
05.2021 - 04.2022
- Achieved goals for sale of Courses and services and exceeded performance metrics for customer service.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Facilitated workshops and seminars to educate customers on product features and benefits.
- Created and maintained databases to track customer discussions and preferences for accurate, updated records.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Developed strategic plans for day-to-day financial operations.
Service Counselor-Business Operations
Think And Learn Private Limited
kozikode
04.2022 - Current
- Proved successful working within tight deadlines and a fast-paced environment.
- Skilled at working independently and collaboratively in a team environment.
- Applied effective time management techniques to meet tight deadlines.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to develop and implement creative solutions to complex problems.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
SSLC -
Poyilkav High School
05.2011 - 04.2012
Higher secondary -
Palora HSS
06.2012 - 04.2014
BBA -
IEC University
08.2015 - 05.2018
Skills
CRM
Administrative support
Negotiation
Professional rapport
Contract Management
Business administration
Effective communication
Staff Management
Client retention
Multitasking Abilities
Google Docs
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Service Counselor-Business Operations
Think And Learn Private Limited
04.2022 - Current
Relationship Manager
UpGrad Education Private Limited
05.2021 - 04.2022
Marketing Manager
InternationalBusiness
10.2019 - 11.2022
Sales Executive
Indus Motors
08.2018 - 09.2023
BBA -
IEC University
08.2015 - 05.2018
Higher secondary -
Palora HSS
06.2012 - 04.2014
SSLC -
Poyilkav High School
05.2011 - 04.2012