MANU MS
Davanagere
Summary
Reliable Store Manager with 8 years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement and leverage substantial marketing prowess to strengthen and expand revenue streams.
Overview
7
7
years of professional experience
Work History
Store Manager
Reliance Avantra By Trends
Davanagere
2023.10 - Current
- Handling 9 thousand sq- ft store with 24 budget
- Seeing store P and L
- Achieving seasonal sellthru of pre Eoss
- Monitor and maintain inventory levels
- Prepare and manage store budgets to meet financial objectives
- Focus on increasing sales
- Day end and cash related process make sure day to day update
Store Manager
Zudio ( TATA GROUP )
Bangalore
2022.09 - 2023.09
- Responsible for maximizing sales and profitability of the increasing PL share through extensive business sale planning.
- Monitored progress by establishing plans, budgets and measuring results.
- Resolved customer complaints in a timely manner.
- Supervise and guide a team professional to ,aximize revenue.
- Develop safe and positive work environment for staffs.
- Ensure customer satisfaction by delivering timely and quality services.
- Assist interviewing,requirting,and training staffs.
Department Manager
Vishal Mega Mart
Bangalore
2021.05 - 2022.09
- Stock Repleshment
- Inventory Management
- Provide feedback to merchandiser
- Provide training to sales associates
- Provide support to the customers for plesant sales experience
- Promotion Checking
- Future plan implimenting
Head Cashier
Vishal Mega Mart
Bangalore
2018.08 - 2021.05
- Monitored register drawers to ensure adequate change was available throughout each shift.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Prepared cash deposits and balanced store safe for opening and closing of business.
- Ensured all cashiers were trained in store policies and procedures, as well as safety protocols.
Cashier
Big Bazaar
Bangalore
2016.07 - 2018.08
- Processed customer payments quickly and returned exact change and receipts.
- Processed returns and exchanges of merchandise in accordance with store policies.
Education
BCA - Computer application
Bangalore University
Bangalore2016-07
PUC - Commerce
Government PUC College
Chitradurga2013-05
SSLC
National School
Shivamogga2010-03
Skills
- Competitor Monitoring
- Payroll Management
- Shift Scheduling
- Risk Management
- Store Merchandising
- Retail Inventory Management
- Customer Service Management
- Loss Prevention
- Operations Management
- Employee Training
- Team Development
- Staff Management
- Store Opening and Closing
Languages
English
First Language
English
Upper Intermediate (B2)
B2
Kannada
Advanced (C1)
C1
Hindi
Elementary (A2)
A2
Affiliations
- Drawing
- Singing
- Cricket
KEY SKILLS
- Microsoft Excel
- SAP
- NUDI
Timeline
Store Manager
Reliance Avantra By Trends
2023.10 - Current
Store Manager
Zudio ( TATA GROUP )
2022.09 - 2023.09
Department Manager
Vishal Mega Mart
2021.05 - 2022.09
Head Cashier
Vishal Mega Mart
2018.08 - 2021.05
Cashier
Big Bazaar
2016.07 - 2018.08
BCA - Computer application
Bangalore University
PUC - Commerce
Government PUC College
SSLC
National School