MANU R
Bengaluru
Summary
Detail-oriented Operations Analyst with over 5+ years of experience in the automotive industry, specializing in data management, inventory optimization, pricing operations, and process automation. Proficient in SAP ERP, Advanced Excel, Power BI, and SQL to enhance operational efficiency, improve data accuracy, and support strategic decision-making. Strong understanding of automotive parts lifecycle, OEM and aftermarket catalogues, and inventory planning, delivering actionable insights to cross-functional teams.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Service Associate
LKQ India Pvt Ltd
09.2024 - Current
- Managed and updated customer master data, including contact details, pricing, account information, and segmentation, using SAP ERP to ensure data accuracy and reliability.
- Supported sales and operations teams by delivering accurate customer insights and reports to inform decision-making.
- Automated the Instant Price Match process to streamline pricing operations.
- Validate and clean customer records to remove duplicates, outdated entries, and incomplete information.
Inventory Engineer
LKQ India Pvt Ltd
Bengaluru
09.2023 - 10.2024
- Coordinated inventory levels and managed stock replenishment to ensure availability of critical automotive parts.
- Analyzed inventory data to identify trends and optimize stock rotation, improving part availability for repairs.
- Conduct detailed research on automotive parts, components, and assemblies across multiple vehicle brands and models.
- Analyzed vehicle teardown reports, damage assessments, auction listings, and service manuals to accurately identify required parts for repairs.
Sales Engineer - Parts Specialist: E-Commerce
LKQ India Pvt Ltd
07.2021 - 09.2023
- Identified correct OEM and aftermarket parts using vehicle information (VIN, year/make/model, engine/transmission) to streamline ordering process.
- Enhanced quote accuracy by leveraging automotive parts knowledge to support customer needs.
- Managed quoting processes for recycled and aftermarket parts, ensuring precise and timely responses to customer inquiries.
- Research OEM part numbers, aftermarket cross-references, and technical specifications using manufacturer catalogs, shop manuals, EPC systems, and industry databases or Catalogs.
- Supported process improvements for pricing and inventory
Trainee Service Engineer
NEXA - Maruti Suzuki
09.2019 - 09.2020
- Customer Consultation & Issue Diagnosis – Engaged customers to identify vehicle issues, conducted initial inspections, and communicated repair needs and service recommendations clearly.
- Cost Estimation & Service Delivery – Prepared repair cost estimates, secured customer approvals, conducted quality checks, and delivered vehicles with clear explanations of completed work.
- Work Order & Coordination Management – Prepares job cards/work orders, coordinates with technicians for repair execution, and ensures timely completion of service tasks.
Education
Bachelor of Engineering - VTU
City Engineering College
Bangalore, India01-2019
Skills
- SQL and data management
- Data analysis and cleaning
- Process improvement
- MS Excel and Power BI
- Catalog management
- Inventory management
- Parts ordering
- Audit reporting
- Vendor management
- Change management
- Compliance oversight
- Stakeholder collaboration
- SAP ERP
- Project X
Certification
- Microsoft Excel
- Microsoft Power BI
Timeline
Business Service Associate
LKQ India Pvt Ltd
09.2024 - Current
Inventory Engineer
LKQ India Pvt Ltd
09.2023 - 10.2024
Sales Engineer - Parts Specialist: E-Commerce
LKQ India Pvt Ltd
07.2021 - 09.2023
Trainee Service Engineer
NEXA - Maruti Suzuki
09.2019 - 09.2020
Bachelor of Engineering - VTU
City Engineering College