Experienced system admin with a strong background in computer operating systems, applications, and hardware/software. Demonstrates excellent customer service and communication skills, consistently conveying competence and concern to end users. Proven ability to multitask and perform under pressure, ensuring rapid issue resolution with a sense of urgency.
Deployed SolarWinds multiple times, as a proof of concept and in production successfully. Helped determine the license requirement and procurement of it. Post setup acted as the sole admin of the tool till November 2023 performing various BAU tasks like -