Summary
Overview
Work History
Education
Skills
Timeline
Generic

Manu Saraswat

Bengaluru

Summary

Experienced system admin with a strong background in computer operating systems, applications, and hardware/software. Demonstrates excellent customer service and communication skills, consistently conveying competence and concern to end users. Proven ability to multitask and perform under pressure, ensuring rapid issue resolution with a sense of urgency.

Overview

6
6
years of professional experience

Work History

TECH LEAD - SENIOR ASSOCIATE

COGNIZANT
10.2022 - Current

Deployed SolarWinds multiple times, as a proof of concept and in production successfully. Helped determine the license requirement and procurement of it. Post setup acted as the sole admin of the tool till November 2023 performing various BAU tasks like -

  • Adding removing on-prem servers from monitoring, setting up network discoveries for auto addition of devices, setting up alerts, based on thresholds set by the client, customizing them as per requirement, Setting up reports for device parametric history such as storage, memory, cpu, etc.
  • Setting up API polling for monitoring O365 devices and license parametric.
  • Set up EOC (Enterprise operations console).
  • Set up a POC and multiple Prod instance of DPA (Database Performance Analyzer).
  • Onboarding and setup of various kinds of DB in DPA (Oracle, Microsoft sql, postage sql)
  • Creating alerts for Db parametric like availability, tablespace, %growth etc.
  • Integrating the DPA alerts with Netcool for ticket creation in Service now
  • Integrating DPA with SolarWinds HCO for visibility of Db status and issues in HCO.

PROGRAMMER ANALYST

COGNIZANT
08.2020 - 02.2022
  • Enterprise systems administration in Windows Server and related services (Active Directory, DNS, IIS, MSSQL, Windows server). Windows troubleshooting tools (Event viewer, Task manager, WinDbg, Windows Sysinternals, perfmon, WPR/WPA). Security monitoring via Nexpose and remediate vulnerabilities using different patches, upgrades, registry modification and GPO. Performing DFS Management, VM and file restore with the help of NetBackup tool
  • Server build, Server Decom and basic troubleshooting on VM end. Configuration Raid Storage like Raid 0/1/5

ASSOCIATE SYSTEMS ENGINEER

MEDTRONIC PLC
02.2019 - 08.2020
  • Same roles and activities as above but as a direct employee of Medtronic.

Education

PG DIPLOMA - IT INFRASTRUCTURE, SYSTEMS AND SECURITY

CDAC: CENTER FOR DEVELOPMENT OF ADVANCED COMPUTING, ACTS PUNE
PUNE, MAHARASHTRA
02.2019

B.TECH - COMPUTER SCIENCE

JAIPUR NATIONAL UNIVERSITY
JAIPUR, RAJASTHAN
05.2018

HIGH SCHOOL DIPLOMA - SCIENCE BRANCH

DOON INTERNATIONAL SCHOOL
DEHRADUN, UTTARAKHAND
05.2012

Skills

  • Windows
  • Monitoring
  • Hardware
  • Backup and restore
  • AWS
  • Linux
  • Network

Timeline

TECH LEAD - SENIOR ASSOCIATE

COGNIZANT
10.2022 - Current

PROGRAMMER ANALYST

COGNIZANT
08.2020 - 02.2022

ASSOCIATE SYSTEMS ENGINEER

MEDTRONIC PLC
02.2019 - 08.2020

B.TECH - COMPUTER SCIENCE

JAIPUR NATIONAL UNIVERSITY

HIGH SCHOOL DIPLOMA - SCIENCE BRANCH

DOON INTERNATIONAL SCHOOL

PG DIPLOMA - IT INFRASTRUCTURE, SYSTEMS AND SECURITY

CDAC: CENTER FOR DEVELOPMENT OF ADVANCED COMPUTING, ACTS PUNE
Manu Saraswat