Summary
Overview
Work History
Education
Skills
Websites
Certification
Personal Information
Timeline
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Manu Venugopalan

Manu Venugopalan

Sr. Technical Engineering Manager
Thrissur

Summary

Accomplished Technical Project Manager/ Engineering Manager offering 16+ years of experience in software development and delivery. Successful when leading high-performing teams to sustain product vision, roadmap and business goals. Exceptional technical expertise, leadership and talent for driving stellar, on-target results.

Career Overview :

  • 16+ years of experience in IT as a skilled Go / Java / J2EE developer and architect, specializing in solution design, delivery, and technical project leadership.
  • 10+ years of experience managing end-to-end design and delivery for onsite/offshore teams as a Project Manager and Solution Designer.
  • 4+ years of onsite experience in the UK, heading project delivery and technical design for multiple large-scale projects.
  • 4+ years in the Security and Smart Metering domain as a Solution Designer.
  • 3+ years in Go for MDM solution design, leveraging Google Android Management APIs for SaaS applications.
  • 3+ years in the Video/STB domain and 3+ years in datacenter deployment and verification.
  • Strong background in Go, Java, Spring Boot, Spring Security, JBehave, RabbitMQ, Kafka, REST/SOAP APIs, MySQL, Docker, Kubernetes, and Jenkins.
  • Thorough understanding of the Software Development Life Cycle (SDLC), with experience in Requirements, Analysis/Solution Design, Development, Testing, Costing, Proposal, and Bidding.
  • Strong client interfacing and interpersonal abilities, with a proven track record of proactive team leadership.
  • Experienced in Behavior Driven Development (BDD) and Test Driven Development (TDD) using Cucumber, Protractor, JBehave, and Java.
  • Certified Scrum Master with a deep understanding of Agile and Kanban practices, including sprint demos, planning, and estimation across 15+ years of agile project involvement.

Overview

16
16
years of professional experience
17
17
years of post-secondary education
4
4
Certifications

Work History

Senior Technical Specialist

HCL Software
03.2021 - Current
  • Spearheaded the end-to-end design and development of MDM features, delivering scalable, cloud-native solutions via Android Management APIs, enabling seamless mobile device management for 100+ enterprise clients.
  • Led process improvements and tool automation, optimising development workflows, increasing team productivity by 25% and reducing manual effort by 30%.
  • Drove the design and development of MDM features, leveraging Go for backend development, delivering robust, high-performance solutions within cloud-native environments using Android Management APIs.
  • Collaborated with cross-functional teams to integrate industry-leading solutions, ensuring alignment with mobile and endpoint management standards and enhancing the system's flexibility and scalability.
  • Managed containerized deployments on Google Cloud, using Kubernetes for orchestration, ensuring seamless scaling and reliability of services under high load.
  • Enhanced product capabilities to address complex customer requirements within a SaaS framework, ensuring alignment with Agile principles and DevOps best practices, resulting in a 15% reduction in delivery time for new features.

Architect, Delivery Manager

Cognizant
04.2018 - 02.2021
  • Scaled the development team from 2 to 40 members within 1 years, successfully establishing delivery centers in Bangalore and Kochi, reducing recruitment lead time by 30% and accessing a larger talent pool across location.
  • Increased project revenue by 200% through effective client relationship management and secured additional projects from the same client, contributing to growth in annual recurring revenue for the account.
  • Ensured 98% on-time delivery with high-quality standards, earning exceptional client satisfaction scores and reinforcing the team’s reputation for quality and commitment.
  • Built a specialized team proficient in niche technologies for advanced application development, leading to a 25% reduction in external dependency. Conducted 50+ training sessions to mentor and upskill team members, including fresh graduates.
  • Transitioned the project delivery process from Agile to Kanban, improving workflow visibility and reducing cycle time by 15-20%, enabling faster adaptation to client priorities.

Delivery Manager, Solution Designer

Cognizant
08.2014 - 03.2018
  • Spearheaded the delivery and design of a Crypto Validator solution, ensuring the secure communication of over 50 million daily messages between smart meters and IT systems as part of a £2 billion smart metering program, involving the deployment of 5+ million electricity meters across Great Britain.
  • Championed a customer-centric approach, collaborating closely with other departments to ensure seamless integration of processes and systems to make improvements and enhance the overall delivery experience.
  • Possess strong expertise in Great Britain Companion Specification (GBCS), successfully designing and delivering 100% compliant applications, aligning with national smart metering standards.
  • Worked as a Solution Designer for over 20 critical use cases in the smart metering program and contributed to the design review committee, reviewing and approving 200+ design documents to ensure quality and alignment with program objectives.
  • Drove cost estimation and prepared comprehensive design documentation for the project, collaborating with 5+ client architects to finalize system requirements and application designs.
  • Established and managed the on-call rotation process for a 10-member L3 support team, achieving a 98% SLA adherence rate and ensuring seamless incident resolution.

Technical Lead/Agile Scrum Master

Cognizant
10.2011 - 07.2014
  • Expanded the Scrum team from 4 to 7 members, resulting in a 75% increase in capacity and a proportional revenue growth for the project, while maintaining high team efficiency.
  • Served as a Scrum Master, driving adherence to Agile best practices, facilitating sprint planning, retrospectives, and stand-ups, achieving a 20% improvement in team velocity over 6 months.
  • Solely accountable for managing delivery of application development and design for a critical component, ensuring 100% on-time delivery and meeting client quality expectations.
  • Designed and implemented an integration testing framework using the Test-Driven Development (TDD) approach, reducing testing time by 30% and enabling faster and easier test automation for the application.
  • Collaborated with stakeholders during the requirements gathering phase, translating business needs into actionable technical requirements, and ensuring alignment with project goals.

Sr. System Engineer

Infosys Technologies Ltd
09.2008 - 09.2011
  • Played a key role in developing advanced tools leveraging JPA and JSF technologies, ensuring alignment with cutting-edge market trends and delivering solutions that improved user efficiency by 20%.
  • Deep expertise in Agile methodologies, with hands-on involvement in all aspects of story creation, use case development, and backlog refinement, driving 100% sprint goal achievement consistently.

Education

Master of Science - Software Engg

Birla Institute of Technology & Science (Remote)
Work Integrated
04.2013 - 05.2015

B-Tech - Production Engg

Govt. Engineering College
Thrissur
09.2004 - 06.2008

Indian School Certificate - Class XII

Hari Sri Vidhya Nidhi School
Thrissur
06.2002 - 03.2004

Indian Certificate of Secondary Education - Class X

Hari Sri Vidhya Nidhi School
Thrissur, India
06.1992 - 03.2002

Skills

Java/J2EE

Go

Ruby

React

Spring boot

Sprint Security

REST/Swagger

Docker

Kubernetes

Jenkins

CI/CD pipelines

Spring Data JPA

JIRA

JBehave / Cucumber

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Certification

Microsoft Certified: Azure Fundamentals, 06/01/22

Personal Information

  • Date of Birth: 02/07/86
  • Nationality: Indian
  • Marital Status: Married

Timeline

Senior Technical Specialist

HCL Software
03.2021 - Current

Architect, Delivery Manager

Cognizant
04.2018 - 02.2021

Delivery Manager, Solution Designer

Cognizant
08.2014 - 03.2018

Master of Science - Software Engg

Birla Institute of Technology & Science (Remote)
04.2013 - 05.2015

Technical Lead/Agile Scrum Master

Cognizant
10.2011 - 07.2014

Sr. System Engineer

Infosys Technologies Ltd
09.2008 - 09.2011

B-Tech - Production Engg

Govt. Engineering College
09.2004 - 06.2008

Indian School Certificate - Class XII

Hari Sri Vidhya Nidhi School
06.2002 - 03.2004

Indian Certificate of Secondary Education - Class X

Hari Sri Vidhya Nidhi School
06.1992 - 03.2002

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Manu VenugopalanSr. Technical Engineering Manager