Manuprasad M
RT Nagar, Bengaluru, Karnataka
Summary
Dynamic Business Development Professional with 8 years of experience in aviation sales, recognized for implementing cost-saving measures and driving brand awareness to enhance customer loyalty and retention. Proven track record in identifying growth opportunities and expanding sales channels, resulting in increased revenue and market share. Strong analytical, communication, and teamwork skills facilitate effective stakeholder influence and the establishment of robust partnerships. Committed to contributing to team success while embracing continuous learning and professional development.
Overview
14
14
years of professional experience
Work History
Corporate Sales & TMC - Karnataka
Air India Limited
11.2025 - Current
- Achieved significant revenue growth by expertly identifying and engaging with potential clients. Built and maintained robust client relationships, enhancing customer satisfaction and loyalty. Successfully negotiated and closed complex corporate deals, securing lucrative contracts. Demonstrated commitment to ethical sales practices and exceptional product knowledge. Drove sales performance across large and mid-sized corporate accounts, effectively managing TMC sales in the designated territory.
- Applied analytical thinking and strategic planning skills while maintaining a high level of personal responsibility and motivation.
- Executed tasks efficiently in rapidly changing environments, contributing to overall team success.
- Leveraged strong interpersonal skills to enhance team dynamics and maintain productivity in both individual and group assignments.
- Showcased agility in learning and flexibility in responding to changing situations.
Senior Associate - Trade Sales Karnataka
Air India Ltd
06.2024 - 10.2025
- Developed and implemented sales strategies to enhance partnerships with consolidators and IATA/non-IATA agents.
- Spearheaded initiatives during sales calls to align with company target objectives and goals.
- Analyzed market trends and implemented sales strategies for large group closures, boosting market share for domestic and international flights.
- Engaged with travel partners to strengthen collaborative efforts, thereby expanding regional visibility and boosting revenue streams.
- Analyzed market trends and provided senior management with suggestions to boost market share and adjust price levels effectively.
- Delivered strategic insights and enhanced brand visibility through impactful product presentations.
Senior Executive - Retail & Corporate Sales: Karnataka
TATA SIA Airlines
06.2023 - 06.2024
- Accountable for revenue achievement and overall market share growth from the vertical Trade & Corporate
- Identify & secure new contracts from Corporate & SME with logical & ethical sales practices.
- Increasing visibility with CORP, SME & TMC channel to increase the yield
- Increasing productivity through various sales tool & incentive promotions with Existing Retail agents
- Maintain exceptional service delivery to retain existing accounts & driving for additional revenues
- Providing support for the Non Performing flights with Adhoc & Series Closures with time - time support
BDM - Retail & Corporate Sales
GoAirlines (I) Ltd.
09.2018 - 06.2023
- Identify new channels of business, develop the base station with more departures from the region COK, CNN & TRV
- Build effective business relationships and enhance the brand visibility & product in the given territory.
- Accountable for revenue achievement and overall market share growth from both Trade & Corporate accounts.
- Drive the overall sales and achieve targets of the company & internal KPI's.
- Proactively involved in setting up new station CNN & IXE
Operation Manager
Travel Times (India) P. Ltd.
05.2014 - 09.2018
- Promoted from Operation Executive to Operation Manager within 5 Months
- Interviewed the right candidates and made staffing decisions
- Managed staff of 2 Sales Associates and 4 Operation Executives
- Increased profits through effective sales training and troubleshooting profit/loss areas
- Generated repeat business through exceptional customer service
- Travel Agency
Transport Manager
Travel Times (India) P. Ltd.
06.2016 - 09.2018
- Increase in volume of business by 12% by following up on leads, cold calling and network building
- Managed Business Finances, including paying agents and suppliers for the services rendered
- Developed, marketed and sold a full range of Pilgrimage Tour Products and Leisure tours to raise the profit through transport division by maximum use of the vehicles
- Monitored Income - Expense sheet to track and adjust expenses to maximize profitability
- Ensured to clients a Quality focused transport service and assured the reliability in the transport division with a well maintained vehicles
- Travel Agency
Branch Manager
Travel Times (India) P. Ltd.
06.2016 - 09.2018
- Responsible in promoting all kind of tour packages & increased overall sale by 15% within the branch
- Supportively directed a team of 3 Relationship Managers
- Received superior customer service satisfaction scores for 3 consecutive quarters
- Received Employee of the Quarter Service award in September 2017-18
- Maintained confidentiality of bank records and client information
- Maintained friendly and professional customer interactions
- Travel Agency
Business Development Manager
Travel Times (India) P. Ltd.
12.2014 - 09.2018
- Led a comprehensive CRM training for 04 Staff Members
- Served as a company representative as business development manager at different tourism promotions & fairs such as TTF, KTM, ITM, SATTE etc to promote company products and objectives
- Coordinated with the clients for product promotions (B2B & B2C) and maintaining the relationship to increase the revenue
- Achieved the goals of the organization by meeting the financial targets and turnover
- Responsible to develop more B2B Sale & to identify the opportunities in B2B, Transport sector
- Travel Agency
Executive - Tours and Operations
Travel Times (India) P. Ltd.
12.2013 - 04.2014
- Proactively prepared for Mass Tours and played a key role in the reservations, anticipating planning and staffing needs for the successful FTR tour operation.
- Delivered quality service by providing a warm and welcoming environment
- Assisted in accomplish hotel & transport requirements across India for the Mass tours as per the tour budget & also helped to increase profit with high negotiation skill.
- Travel Agency
Front Office - Customer Service
Travel Times (India) P. Ltd.
02.2013 - 11.2013
- Provided friendly and attentive service
- Resolved guest complaints quickly and efficiently
- Received frequent customer compliments for going above and beyond normal duties
- Travel Agency
Personal Secretary
Travel Times (India) P. Ltd.
06.2012 - 01.2013
- Appointed as Personal Secretary to the Managing Director, Consistently provided professional, friendly and engaging service to the management.
- Routinely supported other areas of the tourism by means of technology enhancement and adoption such as Web Development, Customer Data Base and Relationship Management System (CDRMS)
- Travel Agency
Education
Post Graduate in Master of Computer Application - Computer Programming & Software development
Anna University
Chennai01.2012
Bachelor of Science - Computer Science
Nehru Arts & Science College
Coimbatore, India06-2006
Skills
- Flexible and adaptable
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
- Dependable and responsible
- Critical thinking
- Excellent communication
- Calm under pressure
- Active listening
- Problem resolution
- Decision-making
Languages
English
Hindi
Tamil
Malayalam
Disclaimer
Date: 11.06.2025 Place: Bengaluru Manuprasad. M
Timeline
Corporate Sales & TMC - Karnataka
Air India Limited
11.2025 - Current
Senior Associate - Trade Sales Karnataka
Air India Ltd
06.2024 - 10.2025
Senior Executive - Retail & Corporate Sales: Karnataka
TATA SIA Airlines
06.2023 - 06.2024
BDM - Retail & Corporate Sales
GoAirlines (I) Ltd.
09.2018 - 06.2023
Transport Manager
Travel Times (India) P. Ltd.
06.2016 - 09.2018
Branch Manager
Travel Times (India) P. Ltd.
06.2016 - 09.2018
Business Development Manager
Travel Times (India) P. Ltd.
12.2014 - 09.2018
Operation Manager
Travel Times (India) P. Ltd.
05.2014 - 09.2018
Executive - Tours and Operations
Travel Times (India) P. Ltd.
12.2013 - 04.2014
Front Office - Customer Service
Travel Times (India) P. Ltd.
02.2013 - 11.2013
Personal Secretary
Travel Times (India) P. Ltd.
06.2012 - 01.2013
Post Graduate in Master of Computer Application - Computer Programming & Software development
Anna University
Bachelor of Science - Computer Science
Nehru Arts & Science College