Summary
Overview
Work History
Education
Skills
Age
Husband Name
Permanent Address
Email
Dob
Gender
Roles And Responsibilities
Personal Information
Languages
Timeline
Generic

Manvi Tomar

Pune

Summary

As an experienced Human Resource Senior Executive with 2.5 years’ experience in HR and 11 years of experience overall, I have developed a strong skill set that provides employee satisfaction, employee relations, performance management and compliance. I am passionate towards continuous improvement of the policies and processes which can benefit both, organization, and employees. I have successfully worked through change management initiatives and developed employee engagement programs that have resulted in increased retention rates and improved employee satisfaction.

Overview

12
12
years of professional experience

Work History

Senior Human Resource Executive

Cybage Software Pvt. Ltd.
Pune
09.2021 - Current
  • Delivered products to customer locations on time.

Sr. Executive

Wirpo BPO
04.2012 - 08.2014

Sr. Executive - Travel

Cybage Software Private Limited
04.2016
  • I am currently working with Cybage software Pvt Ltd as a Sr
  • Executive – Travel
  • We are team of 4 who are arranging all the travel requirements for entire Cybage, which consists more than 6000 employees including Pune, Hyderabad, Gandhinagar and multiple overseas country branches located in USA, UK, Germany, and Japan
  • Travel arrangements include Flight tickets, Hotels, Commute, communicate devices and Travel insurance
  • I co-ordinate with vendors and incorporate new vendor
  • I am also responsible for sign off & negotiate Services Level Agreements with vendors
  • I always put my effort in making most competitive and cost effective deal or booking that I do on behalf of company.

Sr. Executive

ITAD International Training and Development

Senior Executive Training Admin

ITAD International Training and Development
  • I worked in ITAD for 1 year 3 months as Admin executive
  • I was responsible for student enrolments which includes enrolling them, sending them confirmation with the course details, addressing their queries and sending them to the concern department and arranging the online training schedule for students by coordinating with them.

Sr. Customer Care Executive

WIPRO BPO
  • I worked as Sr
  • Customer Care Executive in United Airlines which was one of the biggest process of Wipro
  • I was taking care of Customer issues, resolve customers queries and book, cancel and change tickets while maintaining customer satisfaction which use to be checked through customer feedback.

Education

MBA in HR and Marketing -

Devi Ahilya University, Indore, MP
01.2012

B.Sc in Multimedia -

Punjab Technical University
01.2008

Higher Secondary Certificate -

MP board
01.2005

Skills

Experience in handling onboarding process

Experience in managing team which handles employee’s queries

Experience in handling strict background verification process

Knowledge of appraisal process

Experience of conducting Exit formalities and Exit interviews

Experience in Establishing two-way communication between employees and management on several issues through skip level

Conducted one on one meetings with employees and managers to understand the issues

Resolved complex issues and grievances of employees sensitively and with empathy

Ability to work closely with employees and management both, to provide transparency and improve work relationships which will lead to increased productivity and employee retention

Analyzed trends and recurrent issues and reported to management to take timely actions

Actively participated in conducting employee satisfaction surveys and encouraged maximum participations

Maintaining close contact with colleagues such as talent acquisition Team, HRBPs, Finance Team

Developed and implemented HR policies and procedures

Skilled in employee relations and performance management

Proficient in HRIS systems and software

Maintaining HR policies and procedure, Performance management and Employee relations

Experience managing employee benefits programs, including health and other perks and incentives

Experience developing and implementing HR policies and procedures that align with business goals and objectives

Strategic thinking and problem-solving abilities, with a focus on driving organizational success through effective HR practices

Ability to maintain confidentiality in handling sensitive situations

Ability to manage multiple tasks and priorities

Experience in developing and implementing HR strategies

Ability to work with agility in a dynamic environment

Age

29

Husband Name

Abhijit Singh Thakur

Permanent Address

Flat no.502, Sai Krupa Residency, Lohegoan, Pune, 411047, Maharashtra, India

Email

  • Manvi_disha@yahoo.co.in
  • Manvi1988@gmail.com

Dob

05/15/88

Gender

Female

Roles And Responsibilities

  • Cybage Software: Senior Travel Executive. I am currently working with Cybage software Pvt Ltd as a Sr. Executive – Travel. We are team of 4 who are arranging all the travel requirements for entire Cybage, which consists more than 6000 employees including Pune, Hyderabad, Gandhinagar and multiple overseas country branches located in USA, UK, Germany, and Japan. Travel arrangements include Flight tickets, Hotels, Commute, communicate devices and Travel insurance. I co-ordinate with vendors and incorporate new vendor. I am also responsible for sign off & negotiate Services Level Agreements with vendors. I always put my effort in making most competitive and cost effective deal or booking that I do on behalf of company.
  • ITAD International Training and Development: Senior Executive Training Admin. I worked in ITAD for 1 year 3 months as Admin executive. I was responsible of student enrolments which includes enrolling them, sending them confirmation with the course details, addressing there queries and sending them to the concern department and arranging the online training schedule for students by coordinating with them.
  • WIPRO BPO: I worked as Sr. Customer Care Executive in United Airlines which was one of the biggest process of Wipro. I was taking care of Customer issues, resolve customers queries and book, cancel and change tickets while maintaining customer satisfaction which use to be checked through customer feedback.

Personal Information

  • Total Experience: 9 years
  • Date of Birth: 05/15/88
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

Languages

  • English
  • Hindi

Timeline

Senior Human Resource Executive

Cybage Software Pvt. Ltd.
09.2021 - Current

Sr. Executive - Travel

Cybage Software Private Limited
04.2016

Sr. Executive

Wirpo BPO
04.2012 - 08.2014

Sr. Executive

ITAD International Training and Development

Senior Executive Training Admin

ITAD International Training and Development

Sr. Customer Care Executive

WIPRO BPO

MBA in HR and Marketing -

Devi Ahilya University, Indore, MP

B.Sc in Multimedia -

Punjab Technical University

Higher Secondary Certificate -

MP board
Manvi Tomar