Maqsood Mohammed
Relationship Manager
Hyderabad,TG
Summary
Assistant Sales Manager with a demonstrated record of success as sales team leader with exceptional relationship-building skills, persuasive communication style and motivational approach. Highly experienced with B2B market and proven talent in learning new products, services and processes quickly.
Overview
10
10
years of professional experience
Work History
Relationship Manager
IndiaMART InterMESH
Hyderabad, TG
09.2023 - Current
- Cultivated strong client relationships to enhance customer satisfaction and retention.
- Developed tailored financial solutions based on individual client needs and objectives.
- Led cross-functional teams to streamline communication and improve service delivery.
- Analyzed market trends to identify opportunities for business growth and client engagement.
- Mentored junior team members, fostering professional development and collaboration.
- Conducted regular reviews of client portfolios to ensure alignment with financial goals.
- Facilitated training sessions on best practices in relationship management for staff enhancement.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
- Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
- Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Boosted client portfolio growth, identified cross-selling and upselling opportunities through detailed needs analysis.
- Achieved high levels of client satisfaction through meticulous attention to client needs and preferences.
- Enhanced team productivity by leading weekly strategy meetings focused on client engagement and conflict resolution.
Assistant Sales Manager
HT Media LTD (Shine.com)
Hyderabad
08.2022 - 09.2023
- Achieved 80% of assigned target every quarter and overachieved 110% in last Q2.
- Generating Leads through cold calling, referrals, direct mail, email, and networking on B2B.
- Develop database of qualified leads and maintaining strong pipeline of funnel.
- Meeting client for presentation of product and services.
- Understanding and assessing client requirements, customizing packages according to his requirements and sharing proposal.
- Following complete sales cycle and ensuring payment collection with smooth onboarding for client.
- Being first point of contact for clients for any support and assistance for products and services.
- Assisted team with completing client training and managing issues.
- Liaised between client and product development team to recommend product improvements.
- Developing sales strategy based on research into buying trends and market conditions.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed accounts to retain existing relationships and grow share of business.
Territory Sales Manager
Udaan
Hyderabad
10.2019 - 08.2022
- Achieved 100% of assigned target every Month.
- Won Best TSM trophy 2 times for South region.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Meeting over 20 Clients understanding their requirements, problems they are facing and suggesting company's services as solution.
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Targeted prospects in other territories through careful research of competitor products, services, and trends.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Motivated and mentored sales employees to enhance presentation, negotiation and customer relations abilities.
- Carefully analyzed data to determine the most effective sales strategies.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Grew businesses by adopting market expansion strategies to serve different customer needs.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Drove team revenue totals by bringing in top sales numbers.
Field Sales Officer
Ajio Business
Hyderabad
05.2018 - 10.2019
- Achieved 100% plus target in Buyer and seller onboarding.
- 90% in Revenue target for assigned territory in Footwear and Apparels.
- Accompanied sales representatives on site store visits to identify new business opportunities, resolve issues and foster and build relationships.
- Meet with 40 customers daily to discuss and ascertain needs, tailor solutions and close deals.
- Built diverse and consistent sales portfolio.
- Trained new employees in customer service, money handling and organizing strategies.
- Delivered process improvement solutions to achieve organizational objectives and key metric targets.
- Secured private information to maintain customer confidence and protect operations.
- Coordinated staff schedules to properly allocate resources and meet business needs.
- Analyzed and minimized costs to meet appropriate margin levels.
- Built constructive employee relationships to maintain workforce engagement, commitment and flexibility.
- Accompanied sales representatives on site visits to resolve issues and foster and build relationships.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Key Account Sales Executive
Paytm (One97 Communications Limited)
Hyderabad
02.2016 - 05.2018
- Achieved 100% plus target in Merchant and seller onboarding.
- 100% achievement in Merchant and seller activation.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Meeting 30 Clients to update their product onto website and guide their executive to track orders.
- Ensure delivery on time happens to end users for smooth experience.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Developed and delivered presentations to key customers to position products and services.
- Trained teams to optimize service delivery in alignment with individual needs to boost customer satisfaction.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Built and maintained strong client relationships to drive business growth.
- Supported sales and reporting for large and medium-sized accounts.
- Analyzed key competitors to respond to competitive threats.
- Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
Education
Bachelor of Commerce - Accounting And Computer Science
Post Graduate College
05.2015
J.D. - Computer Science
Sadhana Junior College
04.2012
High School Diploma - undefined
Amaravathi Grammar High School
05.2010
Skills
- Team building and development
- Client needs assessments
- Presentations and meetings
- Sales expertise
- Relationship building and management
- Product and service sales
- Business development and planning
- Key account management
- Relationship selling
- Prospect targeting
Languages
English
Hindi
Urdu
Telugu
Personal Information
Title: Assistant Sales Manager
Hobbies and Interests
- Watching and playing cricket
- Playing Snookers
- Movies
- Browsing Internet/News
- Researching Business trends
Timeline
Relationship Manager
IndiaMART InterMESH
09.2023 - Current
Assistant Sales Manager
HT Media LTD (Shine.com)
08.2022 - 09.2023
Territory Sales Manager
Udaan
10.2019 - 08.2022
Field Sales Officer
Ajio Business
05.2018 - 10.2019
Key Account Sales Executive
Paytm (One97 Communications Limited)
02.2016 - 05.2018
Bachelor of Commerce - Accounting And Computer Science
Post Graduate College
J.D. - Computer Science
Sadhana Junior College
High School Diploma - undefined
Amaravathi Grammar High School