Marcia Holmes
Gary
Summary
Experienced bartender with a passion for crafting unique and delicious cocktails, bringing over 5 years of expertise to the table. Adept at delivering exceptional customer experiences while ensuring a clean and organized bar area. Thrives in fast-paced environments, utilizing strong multitasking abilities to meet the demands of the job. Committed to continuous learning and staying up-to-date with industry trends, always seeking new ways to elevate the art of mixology.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender/ Server
Prime Steakhouse
07.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
Head Bartender
Marquette Park Pavillion Gary
04.2022 - Current
- Prepared specialty drinks tailored to the needs of events accommodating between 50 and 300 attendees.
- Maintained adherence to alcohol regulations, ceasing service to underage and inebriated guests.
- Ensured cleanliness of bar area, achieving a 15% reduction in waste.
- Utilized extensive expertise in beer, wine, and spirits to provide recommendations.
- Assist with inventorying beverage stock and bar supplies.
- Handled demanding service conditions efficiently during busy hours.
- Perform opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
Toni's Gaming Parlor
04.2022 - 02.2024
- Adhere to state laws regarding alcoholic beverage services and customer regulations.
- Maintain a presentable bar area to meet customer needs.
- Perform opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Follow alcohol awareness procedures for preventing excessive guest intoxication.
- Prepare custom drink orders by accurately measuring and mixing house ingredients.
- Develop creative bar menus and drink recipes by researching emerging industry trends.
- Upheld strict regulations for safe alcohol service and food safety.
- Create cocktails for 30-150 customers daily.
Bartender
Dialogue Wine Bar
08.2018 - 04.2022
- Demonstrated advanced mixology skills and guided the team in creating high-quality and visually appealing cocktails.
- Orchestrated themed events, creating a lively atmosphere and attracting a diverse clientele.
- Served high customer volumes of 50-200 guests during special events, nights, and weekends.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Education
High School Diploma -
Lew Wallace High School
415 W. 45th Avenue Gary, IN 4640806-2010
Skills
- Customer Service
- Time Management
- Mixology
- Drink Preparation
- Inventory Management
- POS Systems
- Cash Handling
- Attention to Detail
Certification
- Trained To Serve Safely, IN
- Illinois BASSET
Additional Information
Serve Safe certified (Il)
Illinois Basset
Trained To Serve Safely certified (IN)
Food Handlers Permit (IN & Il)
Timeline
Bartender/ Server
Prime Steakhouse
07.2024 - Current
Head Bartender
Marquette Park Pavillion Gary
04.2022 - Current
Bartender
Toni's Gaming Parlor
04.2022 - 02.2024
Bartender
Dialogue Wine Bar
08.2018 - 04.2022
High School Diploma -
Lew Wallace High School
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