Dedicated professional with a strong track record in supervising operations and providing constructive feedback. Skilled in implementing process improvements that lead to enhanced team efficiency and elevated customer satisfaction.
Overview
2
2
years of professional experience
Work History
Courtesy Captain
Martins Grocery Store
Mishawaka
09.2023 - 08.2025
Supervised daily operations to ensure team efficiency and adherence to standards.
Conducted regular performance evaluations to provide constructive feedback to team members.
Implemented process improvements to enhance workflow and reduce downtime.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Education
High School Diploma -
Penn High School
Mishawaka
06-2025
Skills
Customer service
Team leadership
Process improvement
Conflict resolution
Performance evaluation
Workflow optimization
Time management
Leadership qualities
Effective communication
Affiliations
I like to Golf in my free time aswell as playing Pickleball
Accomplishments
Graduated high school as a Early College participant earning me 60 college credits