Marcus Lizarazo
Osceola
Summary
Dedicated professional with a strong track record in supervising operations and providing constructive feedback. Skilled in implementing process improvements that lead to enhanced team efficiency and elevated customer satisfaction.
Overview
3
3
years of professional experience
Work History
Service Cleark
Meijer
Grand Rapids, MI
11.2025 - Current
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Resolved customer complaints professionally, fostering positive relationships and loyalty.
- Handled cash, credit, and electronic payments securely.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Courtesy Captain
Martins Grocery Store
Mishawaka, Indiana
09.2023 - 08.2025
- Supervised daily operations to ensure team efficiency and adherence to standards.
- Conducted regular performance evaluations to provide constructive feedback to team members.
- Implemented process improvements to enhance workflow and reduce downtime.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Education
High School Diploma -
Penn High School
Mishawaka06-2025
No Degree - Accounting And Finance
Grand Valley State University
Allendale, MI05-2028
Skills
- Customer service
- Team leadership
- Process improvement
- Conflict resolution
- Performance evaluation
- Workflow optimization
- Time management
- Leadership qualities
- Effective communication
- Cash handling expertise
- Administrative support
- Customer satisfaction
Accomplishments
- Graduated high school as a Early College participant earning me 60 college credits
Timeline
Service Cleark
Meijer
11.2025 - Current
Courtesy Captain
Martins Grocery Store
09.2023 - 08.2025
High School Diploma -
Penn High School
No Degree - Accounting And Finance
Grand Valley State University